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Archive for December, 2010

Seasons Greatings

December 23rd, 2010 2 comments

Published by eKnowledge team, December 2010

Dear readers,

Thank you all for your support during this year.

Our wish for the New Year is to keep having your priceless support in order to continue developing and enhancing the Great Community we build together day by day.

We wish you all a very Merry Christmas and a Happy New Year and we want to share this little present with you. Click on the image below:

With our best wishes,

The eKnowledge team

Malware for beginners: Viruses

December 22nd, 2010 2 comments

Published by Javier Guerrero, December 2010

The protagonist of this new chapter in the “Malware for Beginners” series is very significant as, even though this type of malware was not the first one to appear, it was the reason for the ‘boom’ of the viral phenomenon and became the epitome of what is today known as malware.

In fact, we still use today the term “virus” to refer to any type of malware in general, when reality shows that, except for the occasional surge, the number of viruses in circulation is much lower than that of Trojans, for example.

But, what is a virus?

Well, just as any other type of malware, a virus is a small program that “infects” other files. The infection process consists of introducing its code in the target file (normally an executable file) so that, from then on, the infected file will carry the virus and become a new source of infection.

It is due to this parasitic behavior that this type of file was compared to biological viruses. Computer viruses differ from other malware specimens like Trojans or worms in that the latter do not need a host to spread. Also, this characteristic makes them more complex to develop as a computer virus must know the internal structure of the file it tries to infect in order to be able to install on it.

These two aspects may explain why there are so few viruses currently in circulation compared to other malware strains. Also:

  • Any error in the infection process could lead to file corruption and lack of usability.
  • Finally, given that viruses affect all executable files on the system and any computer with the Windows operating system and the most popular applications installed may contain thousands of executable files, virus infections can be really spectacular and visible.

Obviously, this goes against the current strategy followed by malware writers, who now focus on silent attacks in order to profit financially from their creations.

And as always, don’t forget that to protect yourself it is essential to have an antivirus program installed and up-to-date with an anti-spam filter. Any Panda Security solution will keep your computer free from viruses and other malware.

Javier Guerrero Díaz
R+D – Development Dept.
Panda Security

===========================================================================

Javier Guerrero works in Panda Security as a technical specialist and analyst/programmer. Since joining the company in 1998 he has taken part in numerous projects, almost always involved with kernel layer technology: the first Panda Platinum, Panda Security and Panda Security for Networks, firewall and TruPrevent technologies, file permanent protection modules, Shield and the Cloud AV interception layer. He currently works in the Interception Unit and is responsible for the Cloud AV file and process interceptors.

New contents in our YouTube support channel!

December 15th, 2010 1 comment

Published by Blanca Carton, December 2010

Our aim when we created Panda’s support channel on YouTube last year was to post a series of video tutorials that helped you resolve your queries about your antivirus.

That’s why we have just posted the video How to install your 2011/2010/2009 antivirus product.

[youtube=http://www.youtube.com/watch?v=KhwMYCZaB0M&w=425&h=344]

What do you think about it? Was it helpful? Please post your comments!

Remember to subscribe to the Support channel to find out about the new videos!

Anyway, we’ll keep you posted from La Piazza as… This is just the beginning! : -)

Finally, let us remind you that you can find the answer to any queries you might have about your product in the articles posted on the Panda Security support website, or contact our expert technicians in the Tech Support forum.

New contents in our YouTube support channel!

December 15th, 2010 2 comments

Published by Blanca Carton, December 2010

Our aim when we created Panda’s support channel on YouTube last year was to post a series of video tutorials that helped you resolve your queries about your antivirus.

That’s why we have just posted the video How to install your 2011/2010/2009 antivirus product.

[youtube=http://www.youtube.com/watch?v=KhwMYCZaB0M&w=425&h=344]

What do you think about it? Was it helpful? Please post your comments!

Remember to subscribe to the Support channel to find out about the new videos!

Anyway, we’ll keep you posted from La Piazza as… This is just the beginning! : -)

Finally, let us remind you that you can find the answer to any queries you might have about your product in the articles posted on the Panda Security support website, or contact our expert technicians in the Tech Support forum.

Safe Christmas shopping online

December 1st, 2010 4 comments

Published by Blanca Carton,  december 2010

Many of us are a bit reluctant to shop online as we believe we may fall victim to some scam. Even thought it is true that online shopping is sometimes subject to fraud, it is just enough to follow some basic tips to protect yourself when doing your Christmas shopping online.

What to bear in mind when shopping online

  1. Only visit trusted sites. Look for pages with a professional appearance, pages from a well-known brand, sites displaying a customer service telephone number… It is very important to know who you are buying from.
  2. Be wary of prize-drawings and ridiculously good offers. Read the conditions of each promotion carefully to avoid nasty surprises.
  3. Pay for your purchases securely. You don’t necessarily need to always pay by credit card. There are different means of payment and, whenever possible, we recommend that you use cash on delivery to avoid surprises.If this is not possible and you choose to pay by credit card, remember that you will have to provide more information, and therefore you must be sure that the transaction will be completely safe.
  4. Make sure you are on a HTTPS page: Web addresses normally start with ‘HTTP’, for example: http://www.pandasecurity.com/homeusers/downloads However, the pages you make online payments on must be more secure and they should start with ‘HTTPS’ https://shop.pandasecurity.com
  5. It is advisable to have a bank account with a credit card associated with it for making online purchases. This account will contain just the money you need for this purpose, making monitoring easier.
  6. Keep product warranties in a safe place. Besides handling the electronic aspect of online purchases, e-businesses must offer straightforward warranties on products bought. The Web page must contain the following information:
    • Means of payment
    • Delivery terms
    • Product warranties
    • Returns
  7. If you find out that the product you receive is faulty, is different from the one you purchased or the delivery terms are not fulfilled, file a complaint through the company’s Customer Service Dept.
  8. If you don’t receive any answers and you suspect there could be some kind of fraud, report it as soon as possible.
  9. Finally, keep an antivirus installed and update it frequently. This is your barrier against spam and phishing.If you are not sure about something during the installation or update processes, don’t leave it for later. Look for the appropriate solution in the support forums available to you for any queries you might have, even during the holidays.

Follow these simple tips and you won’t have any surprises when it comes to doing your Christmas shopping on the Internet. The end result will be the smile of those receiving your presents.

Nothing else from my side, I’d like to wish you all very happy holidays in the company of your loved ones.