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Archive for February, 2011

Learn How to register your Panda Antivirus 2011

February 23rd, 2011 No comments

Published by Blanca Carton, February 2011

As you know from previous posts, our YouTube Tech Support Channel contains video tutorials explaining how to use our antivirus products.

The videos we have posted so far are as follows:

We finish this series with the video How to register your antivirus product.

This video will guide you through the registration process that will let you enjoy exclusive services like access to the latest product versions and special discounts when purchasing your license.

[youtube=http://www.youtube.com/AntivirusSupportUSA/v/sIXxN2-5duQ?hl;w=425&h=344]

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I would like to conclude by thanking you on behalf of the entire team that collaborated to create these videos. We have seen views increase day by day and there is no better reward for us.

They have been up on YouTube just for a month and they are already very popular, check these figures out:

Subscribe to our Tech Support Channel on YouTube and keep up to date on our latest videos. Send us your comments!

Categories: YouTube Videos Tags: ,

Surf the Internet safely with Panda Security

February 16th, 2011 No comments

Published by Blanca Carton, february 2011

When I was a child there was no Internet. Well, it’s not that I am that old ;-) , but the World Wide Web came into my life when I was in my teens. A few years have passed since then and I must confess that the Internet is now an essential part of my everyday life.

I use it for almost everything: bank transfers, doing my weekly shopping, holiday reservations…  Who was going to tell me!

However, surfing the Net poses some safety risks that we should all be aware of.

I recently visited the Internet in Safe Hands website, where you can find information about the latest Internet threats as well as tips to combat them. The Resources section contains a number of guides you can download, like Mums on the Web, with simple measures to protect your family, Teenagers Guide, with tips for chatting, playing online or downloading safely, or the one I am currently reading, Guide for Safe Online Shopping, with practical advice for you to shop online with complete peace of mind.


Visit it! I hope you find it as useful as I did.

Categories: security Tags: ,

New Panda Cloud Antivirus version 1.4 available!

February 9th, 2011 1 comment

Published by José Manuel Bernal, February 2011

We are happy to announce that we just released Panda Cloud Antivirus version 1.4

If you are reading this after seeing a “Panda Cloud Antivirus has upgraded automatically!” message on your traybar, then you already have this latest version installed and running.

If you don’t have Panda Cloud Antivirus installed yet you can download it from www.cloudantivirus.com

What’s new at the latest Cloud Antivirus version?

This version includes the following improvements:

  • New notification system. This system is integrated in the console and displays the most appropriate message to users depending on the characteristics of their product (type of version installed, time elapsed since the product was installed, whether the Panda Security Toolbar has been installed or not).
  • URL filtering toolbar compatible with Internet Explorer 9 and Firefox 4.
  • The ‘Free’ and ‘Pro’ texts have been included in the antivirus main screen in order to clearly identify the installed product.
  • Fixed translation errors.

Panda Cloud Antivirus version free and Panda Cloud Antivirus version paid

The basic version will remain free, and those who wants to buy superior version with more features and tech support can pay for the Pro one for 29,99.

Panda Cloud Antivirus Support Forum

I’d like to encourage anybody who needs help to contact me or any other moderator through our support forum. I am sure we can be of great help to answer any questions you might have.

You will have a whole support team available to you, including the following moderators: budee, GoneToPlaid, Ibrad09, intrepid44, kilps, Shadowman and swejuggalo. Also, I’d like to take this opportunity to thank them all for their great job.

Take part in the forum and tell us your opinion!

Note: More information in Panda Cloud Antivirus Blog

Malware for beginners: those apocalyptic emails…

February 2nd, 2011 1 comment

Published by Javier Guerrero, February 2011

Even though the protagonist of this new chapter in the Malware for Beginners series is no malware specimen, it does share a couple of features with viruses, Trojans and other threats: You can easily find them in your email inbox and they can be really annoying. Yes, we are referring to those scary, apocalyptic email messages…

Yes, you know, those messages that friends and colleagues forward to you -with the best of intentions- to let you know about the latest virus, or a threat so deadly that can blow up your computer, kill your dog with some mysterious radiation and turn your granny into a blood-craving zombie… And for which there is no cure, of course.

Well, seriously now, this type of email is quite frequent. Even though these emails are not dangerous in themselves and are not aimed at defrauding anybody, they alarm people by taking advantage of their lack of knowledge and fear, as they don’t really know the reality and limitations of malware.

Not so long ago I myself received one of these messages, which you can see below loosely translated:

Let’s take a look at sentences like “This is a virus that burns your entire hard disk”. They could have used the term “delete” or “format”, but obviously “burn” is far more spectacular. Of course, no virus can damage a hard disk like that. And do not forget that recommendation, This is the reason why you must send this email to all your contacts. Is there any email user who doesn’t hate this sentence? :-)

Anyway, the scariest bit comes in the second paragraph, where you are prompted to “Shut down your computer immediately” without even opening the message, or you are said there is no fix for this threat. Finally, they even mention CNN’s coverage of the story, and Microsoft, which classifies this virus as the most dangerous ever.

To sum up: One thing is to inform users about the dangers of malware, and another one is to raise confusion and scare people for no reason with the sole purpose of achieving notoriety.

Finally, keep an antivirus installed and update it frequently. This is your barrier against spam and phishing.If you are not sure about something during the installation or update processes, don’t leave it for later. Look for the appropriate solution in the support forums available to you for any queries you might have.

Javier Guerrero Díaz
. R+D – Development Dept.
Panda Security

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Javier Guerrero works in Panda Security as a technical specialist and analyst/programmer. Since joining the company in 1998 he has taken part in numerous projects, almost always involved with kernel layer technology: the first Panda Platinum, Panda Security and Panda Security for Networks, firewall and TruPrevent technologies, file permanent protection modules, Shield and the Cloud AV interception layer, etc. He currently works in the Interception Unit and is responsible for various Cloud AV components.