Tech Support Managers from Spain, USA, UK, Germany, Sweden, Benelux and France, together with the Support Managers in HQ and myself. They are the ones that make it happen everyday!! I’m so proud! Thank you guys, you are great!!!
Posted by Eduardo Izpizua October 06, 2009
I would like to take this opportunity to ask you a question: To what extent do you leave your footprint in the environment?
Did you know that…
Plastic bags take over 100 years to degrade? They are often eaten by large fish and birds, causing disease and death among them.Remember: What can you do with any obsolete computers, telephones, etc. you have at home?
I recommend you to check your carbon footprint at http://www.mycarbonfootprint.eu/index.cfm?language=en and try to decrease it.
Personally, I am trying to make it as invisible as possible.
Although the efforts made by large, more polluting companies are obviously more important, I think all of us should do our bit. I am therefore very happy about Panda Security’s active recycling and energy-saving policies. Besides, we also collaborate actively with WWF http://www.wwf.org/ as corporate supporters.
Would you like us to publish your initiatives to reduce environmental footprints? Tell us about them!
Eduardo Izpizua - Retail Market Support Manager
Posted by Tony, July 21, 2009
I’d like to start by welcoming you all to the Panda Security Support Blog and Forum, and would like to thank you for taking the time for visiting; I hope you find it insightful as well as useful.
My name, is Tony Roberts and I look after the Support services here in the UK. I was born in the town of Brighton in 1975, which now holds City status. If you have never visited the South coast of England It can only come on the highest of my recommendations, especially in the summertime.
You’ll see me heavily involved within the Forum with the alias of Bone, this nickname came about several years back from a previous Boss of mine, Tony, Tone … Bone, and it seems to have stuck, perhaps too much, as the younger members of my family know me by no other name now!
I have always had a passion for everything tech from since I can remember and have been involved within the IT industry from my very first job, I’ve had many different roles over the years but primarily it’s revolved around Support services to one degree or another, I can fully appreciate being on the receiving end of what seemingly appears to be an almost irresolvable issue and understand the necessity in having easily accessible, professional but friendly support.
When I’m not working I enjoy the usual things, good films (sometimes bad), eating out, catching up with my friends and family etc, I also have a love for the sea to which fortunately I live very close to, I have also recently discovered scuba diving to which I plan to include more in my future holiday destinations.
Posted by Alvaro Fradua, July 14, 2009
I prefer to be introduced by other people, so I can see how well they know me. This time, however, it’s my turn to briefly introduce myself; I’ll try not to be too idealistic.
My name is Alvaro Fradua Ruiz and my involvement in IT began in 2001, when I decided not to study to become a doctor. I have always had an interest in science, which is why I thought about medicine as a career, but seeing what it involved, and as I wasn’t the ideal student, I turned to my hobby, computers.
This hobby started when I ‘inherited’ my cousins’ Amstrad Spectrum (I can’t remember the model), and with just a few tapes to play with, I discovered the PC. I began to make improvements to the system, investigating and finding out what it was all about.
I started working in a small company in Bilbao, which was a Panda Security distributor. I can still remember the client number I used for my daily queries to the Tech Support department. When I finished there, Panda called me to join the 24×7 Tech Support team in November 2006.
I am now in the Retail Second-tier Support Department. In the forum you will know me as afradua, providing support during our timetable which runs approximately from 8:00 am to 8:00 pm (GMT +1).
In my spare time I like to read, listen to music, go for walks (weather permitting) and I enjoy outdoors sports (football, surfing and slacklining). Slacklining involves balancing on a rope, just above the ground.
I also love motorbike racing and I’m a great fan of Valentino Rossi. However, this is not something I actually take part in.
Posted by david, June 30th, 2009
I’d like to present myself so that when you read my comments posted on the new Technical Support Forum, you know more about me than my name in green and The Saint logo.
My name is David San José. I was born in Bilbao in 1979 and as far as I know I have always liked (or have been a bit obsessed with) technology and all sorts of plug-in devices. I was given my first computer when I was 9 or 10 years old. It was a Spectrum +2A which used cassette tapes. As soon as I got tired of playing, I started programming Basic and since then I have always known that I wanted to work with computers.
A few years later, I think it was 1996, I discovered the Internet, which changed my way of doing several things. Back then, most of my friends and family did not know how to turn a computer on. Imagine their faces when I told them I had an account in usa.net, I searched for information on www.altavista.com (no, Google did not exist), I had a website on geocities.com, I spoke with friends who studied abroad through IRC, etc.
Don’t think I’m connected 24 hours a day, I have other hobbies as well. For example, I like snowboarding, traveling, music, cooking (even eating what I cook), photography, going camping, going to the cinema… typical things, it’s just that due to my techno-addict profile I combine many of my hobbies with my great passion, technology. How? By taking part in forums I am interested in, searching for recipes online, organizing my journeys through specialized pages, searching for information about movies, new bands, etc.
Cheers!
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