La Piazza Blog - PANDA SECURITY SUPPORT

Posted by Leyre Velasco, 27th October, 2009

The term Web 2.0 is associated with web applications which facilitate interactive exchange of information, data sharing, and collaboration on the world wide web. It is thought to have been coined after a conference held by O´Reilly media in 2004. The web 2.0 philosophy promotes web-based communities, hosted services, web applications, social-networking sites, video-sharing sites, wikis, blogs, not to mention social networks aimed at various sociological profiles.

Companies are more and more implementing community knowledge bases enabling users to solve product and customer service issues on their own. In Panda Security, we are particularly sensitive to this issue and have deviced additional means of Support such as forums, multimedia tutorials, blogs, etc.
The Panda Security International Technical Support Forum for example, enables not only moderators, but users to directly help one another. These new sources improve the quality of support as massive feedback is obtained directly from the users themselves. Community knowledge bases create smarter, more informed customers and users. Content can be authored by both internal and external resources providing a rich source of information relating to the company’s products and services. What´s more, collaboration is a key issue: It improves decision-making, and enables knowledge workers to meet mission objectives with the best information available. However, for an average user, technology in this regard may have already gone too far, and the user finds himself not really prepared to face the trend in technology, some users even questioning the validity of all these tools.

So, before web 3.0*, the natural evolution of web 2.0, spreads, let´s test how web 2.0 you are!! Simply fill in this quiz on social media and web 2.0 by Quizible and check how many of the 32 icons you recognize!!

Web 3.0*: a concept which aims to transform the network in a data base, in search of making content accessible by non-browser applications and towards artificial intelligence and the semantic web.

 If you think you need to improve your web 2.0 skills, check this video to grasp the basic concept of web 2.0!

Why don´t you share your experiences with us and tell us which of the various collaborative tools you find most useful generally speaking? Thanks a lot! Your feedback is really useful to us, as we constantly work to provide you with the most user-friendly tools!!

Posted by Leyre, August 13th, 2009

Now that we are on holiday with the kids, it is a great opportunity to teach them how to play online in a safe way, as the risks of using the Internet are on the increase, especially for young people, the most vulnerable. The Web can quickly turn from a being a source of entertainment to a serious problem if children are not alert to the dangers. At Panda, we are socially responsible and we recognise and support projects that contribute to the secure use of new technologies, especially for children.

The dangers in instant messaging, email, social networks etc. can be prevented by following a simple set of guidelines that we want to share with you:

• Speak to your children.
• Learn yourself, and pass the knowledge on to your children.
• Set firm rules for using the Internet.
• Forbid children from giving out confidential information.
• Teach your children to be wary of appearances.
• Install an effective security solution.  The Parental Control feature lets children use the Internet safely by restricting access to inappropriate Web content. Check the latest Panda Internet Security 2010 and Panda Global Protection 2010, they both feature it!

Check Panda Security´s Kids on the Web campaign for detailed information.

On the other hand, cell phones are now widely used by children and adolescents. The risks, therefore, that they face in this respect are similar to those commented above concerning PCs, especially what regards instant messaging services (chatrooms) and spam, in cases related to pornography.

So, restrict the use of mobile phones which include risk features only to older children and give them advise on how to make a safe use of their cell phone.

Once you set limits to your children, tell them about the risks of going online, and teach them how to handle uncomfortable situations, together you can create a fun and safe environment for your children online.

So now, time to enjoy yourselves, adults and kids!! Check out these fun sites and have a super time!

Discovery Channel for Kids
Cartoon Networks
Disney Channel International site
Pocoyo

Share with us other sites you and your children play safely online ¡¡