Problem seen on 2 Windows 8.1 laptops. These machines are configured in a domain and Windows Updates are driven by WSUS, everything is very standard.
One big update (170MB, KB2975719 ) can't install, and is continuously downloaded.
When looking in windowsupdate.log, we have continuously these errors :
Code: Select all
2014-09-16 17:29:04:051 1156 22d4 DnldMgr WARNING: Resetting shared sandbox
2014-09-16 17:29:04:053 1156 22d4 Misc FATAL: Failed to delete file \\?\C:\Windows\SoftwareDistribution\Download\34cdef4cf20f7acf0d76527c0fa57f34\windows8.1-kb2975719-x64.cab (hr = 80070005) after 0 retries
2014-09-16 17:29:04:053 1156 22d4 DnldMgr WARNING: Download request generation failed with 0x80070005.
2014-09-16 17:29:04:054 1156 22d4 IdleTmr WU operation (GenerateAllDownloadRequests, operation # 800271) stopped; does not use network; is at background priority
2014-09-16 17:29:04:055 1156 22d4 DnldMgr *********** DnldMgr: New download job [UpdateId = {7F8FDE4D-B17B-4093-915E-A807DA18A2DE}.204] ***********
2014-09-16 17:29:04:055 1156 22d4 DnldMgr * Queueing update for download handler request generation.
2014-09-16 17:29:04:056 1156 22d4 DnldMgr Generating download request for update {7F8FDE4D-B17B-4093-915E-A807DA18A2DE}.204
2014-09-16 17:29:04:056 1156 22d4 IdleTmr WU operation (GenerateAllDownloadRequests) started; operation # 801602; does not use network; is at background priority
2014-09-16 17:29:09:077 1156 22d4 Misc FATAL: Failed to copy file from \\?\C:\Windows\SoftwareDistribution\Download\34cdef4cf20f7acf0d76527c0fa57f34\windows8.1-kb2975719-x64.cab to \\?\C:\Windows\SoftwareDistribution\Download\5cbfe1eec732bb919f7239386a1b893b\windows8.1-kb2975719-x64.cab (hr = 80070005) after 10 retries
2014-09-16 17:29:09:078 1156 22d4 DnldMgr WARNING: Download request generation failed with 0x80070005.
2014-09-16 17:29:09:079 1156 22d4 IdleTmr WU operation (GenerateAllDownloadRequests, operation # 801602) stopped; does not use network; is at background priority
2014-09-16 17:29:09:079 1156 22d4 DnldMgr *********** DnldMgr: New download job [UpdateId = {7F8FDE4D-B17B-4093-915E-A807DA18A2DE}.204] ***********
2014-09-16 17:29:09:080 1156 22d4 DnldMgr * Queueing update for download handler request generation.
2014-09-16 17:29:09:080 1156 22d4 DnldMgr Generating download request for update {7F8FDE4D-B17B-4093-915E-A807DA18A2DE}.204
2014-09-16 17:29:09:080 1156 22d4 IdleTmr WU operation (GenerateAllDownloadRequests) started; operation # 802553; does not use network; is at background priority
2014-09-16 17:29:14:106 1156 22d4 Misc FATAL: Failed to copy file from \\?\C:\Windows\SoftwareDistribution\Download\34cdef4cf20f7acf0d76527c0fa57f34\windows8.1-kb2975719-x64.cab to \\?\C:\Windows\SoftwareDistribution\Download\5cbfe1eec732bb919f7239386a1b893b\windows8.1-kb2975719-x64.cab (hr = 80070005) after 10 retries
2014-09-16 17:29:14:106 1156 22d4 DnldMgr WARNING: Download request generation failed with 0x80070005.
2014-09-16 17:29:14:108 1156 22d4 IdleTmr WU operation (GenerateAllDownloadRequests, operation # 802553) stopped; does not use network; is at background priority
2014-09-16 17:29:14:108 1156 22d4 DnldMgr *********** DnldMgr: New download job [UpdateId = {7F8FDE4D-B17B-4093-915E-A807DA18A2DE}.204] ***********
2014-09-16 17:29:14:108 1156 22d4 DnldMgr * Queueing update for download handler request generation.
If i disable PCOP on these machines, KB2975719 is installed correctly, with no errors in windowsupdate.log
PCOP scanning configuration is very standard, and there is no problem with the others updates.
Thanx for your help