I am running Visual Studio 2015 and SQL Server Management Studio 17.7 on my laptop (Windows 10 Build 1803) with Panda Adaptive Defense 360 installed. However, when I attempt to open either application, compile, script or deploy code, Panda aggressively scans every file associated with the development projects on which I am working and consumes 100% of available IO resource. Effectively, my laptop is locked and incapable of being used for productive work.
Explicit exclusions have been implemented but this has had no effect in resolving the problem.
My laptop is a Dell XPS 15 with quad-core i7, 16GB RAM and a Samsung Nvme flash drive. It should not take 15 minutes to open Visual Studio.
I would be grateful for any advice or even sympathy :-)
The current version of Panda on my laptop is 7.90.01.
Thank you,
donaldc
Visual Studio 2015 blocked by Panda Adaptive Defense 360
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- Official moderator
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Re: Visual Studio 2015 blocked by Panda Adaptive Defense 360
Hi,
Could you send me a private message with your client number?
Regards
Darth
Could you send me a private message with your client number?
Regards
Darth
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Visual Studio 2015 blocked by Panda Adaptive Defense 360
Just an update for those still interested in this issue: a support ticket has been raised with Panda and the following remedial steps have been attempted by Panda technical assistance:
I am reluctant to recommend Panda as an AV solution while the problem is unresolved.
Donaldc
- 1. Configure exclusions
2. Uninstall Panda Adaptive Defense, reboot PC and re-install Panda
3. Uninstall Panda Adaptive Defense using custom Panda tools to remove complete Panda footprint
4. Reinstallation of Panda Adaptive Defense
I am reluctant to recommend Panda as an AV solution while the problem is unresolved.
Donaldc
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Visual Studio 2015 blocked by Panda Adaptive Defense 360
Dear Donaldc
we have not received the info you say its been sent. nor we do have notification for an open ticket on this issue.
If you are so kind to send us the ticket number, we will check if the info is correct.
Regards,
David
we have not received the info you say its been sent. nor we do have notification for an open ticket on this issue.
If you are so kind to send us the ticket number, we will check if the info is correct.
Regards,
David
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Visual Studio 2015 blocked by Panda Adaptive Defense 360
Just an update - it's now 1st October and we have had no further contact from Panda since 21st June. The problem remains unresolved. I find it hard to recommend Panda as a corporate malware solution on the basis of my experience with this issue.
Regards,
Donaldc
Regards,
Donaldc
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Visual Studio 2015 blocked by Panda Adaptive Defense 360
good morning,
we do not have notification for an open ticket on this issue.
If you are so kind to send us the ticket number, we will check what is happening
regards
we do not have notification for an open ticket on this issue.
If you are so kind to send us the ticket number, we will check what is happening
regards
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com