Endpoint Agent Uninstall

[sharries Profile]

Good morning,

I have a server which has Panda Endpoint Agent 7.30.02.0000. It was installed some time ago be one of my predecessors who didn't leave the uninstall password. Is it possible to remove this from the server please? It is on a Server 2012, and I have tried the uninstall tools provided with no luck,

Many thanks.

[Darth Panda]

Hi Sharries,

Follow the steps of the following web help to solve your problem.

https://www.pandasecurity.com/usa/support/card?id=50036

Regards,

[sharries Profile]

Hi Darth Panda,

I found that article yesterday and tried it, I run the application as instructed and it asks for the uninstall password still and won't uninstall.

[Darth Panda]

Hi,

The DG_WAGENT_8_XX.exe and DG_PANDAPROT_7_XX.exe files, just ask for the password to unzip the files. Once the uninstallers are run the password set in the antivirus settings to uninstall the program is avoided.

Can you send us a screenshot of the error?

Regards,

[sharries Profile]

Many thanks - I only ran the DG_WAGENT_8 and not the other, just tried, it worked. Many thanks for your help!

[Darth Panda]

you are very welcome

[abriolitto50 Profile]

Agent Uninstall. You can uninstall the Mac DLP Agent by running the uninstaller tool from the default agent installation location: /Library/Manufacturer/Endpoint Agent. Follow these steps to use the uninstall agent tool: Copy the uninstall_agent tool from the agent install files.