Register
FaceBook Twitter

Panda-Endpoint-Agent.pkg: cannot execute binary file

Find the answers to Adaptive Defense and Endpoint Protection queries in this forum. The experts will help you out!
Registered user
Posts: 2
Joined: Wed, 04 Jul 2018, 17:48

Panda-Endpoint-Agent.pkg: cannot execute binary file

Postby smartnet » Wed, 04 Jul 2018, 18:19

Hello,
i have a very big problem with a MacBook (OS HighSierra 10.13), I tried unsuccessfully to install the adaptive defense 360 agent (Aether platform).
If i try via GUI the procedure is completed but nothing is actually installed (and I don't see the mac in the cloud)
If i try via Terminal with the command:

sudo sh “Download_Path/Panda Endpoint Agent.pkg.run”

OR

sudo sh –x “Panda Endpoint Agent.pkg.run” &> install.log

the system say Panda-Endpoint-Agent.pkg: cannot execute binary file

how can I fix the problem?
thank's in advance

Best regards
Matteo

Official moderator
Posts: 745
Joined: Tue, 24 Oct 2017, 12:04

Re: Panda-Endpoint-Agent.pkg: cannot execute binary file

Postby Darth Panda » Thu, 05 Jul 2018, 08:51

good morning

Please, send us a screenshot to support@it.pandasecurity.com

regards,
Technical support – Panda Security
www.pandasecurity.com

Registered user
Posts: 2
Joined: Wed, 04 Jul 2018, 17:48

Re: Panda-Endpoint-Agent.pkg: cannot execute binary file

Postby smartnet » Thu, 05 Jul 2018, 11:18

hello,
I have already sent the screenshot to the support but unfortunately I have not yet had a solution to the problem.

this is the content of install.log file

pandaamt.PNG
install.log
pandaamt.PNG (161.7 KiB) Viewed 62 times



this is the output via terminal

mac_textile.PNG
via_terminal
mac_textile.PNG (218.1 KiB) Viewed 62 times


thank you

Official moderator
Posts: 745
Joined: Tue, 24 Oct 2017, 12:04

Re: Panda-Endpoint-Agent.pkg: cannot execute binary file

Postby Darth Panda » Thu, 05 Jul 2018, 11:41

good morning

Our support from your country will contact you to help to install the antivirus

regards,
Technical support – Panda Security
www.pandasecurity.com

Return to Adaptive Defense and Endpoint Protection - Issues

Who is online

Users browsing this forum: No registered users and 1 guest