Distribution Tool error message

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jasonb007
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Posts: 2
Joined: Mon, 14 Jan 2019, 17:02

Distribution Tool error message

Post by jasonb007 »

Hi,

Was hoping to use the distribution tool to install Panda Endpoint Protection on client PCs. Tool installed ok on the server but when I use it, by opening tool and clicking Install Protection - then in step two on the right, if I click the plus icon or tick the box next to it - I get the message that "The Microsoft Windows network domain has no computer associated to it" - see attached picture.

I've tried running as administrator mode, reboot, uninstall & re-install but same issue.

Anyone had this issue with a resolution.

Thanks.
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Darth Panda
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Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: Distribution Tool error message

Post by Darth Panda »

Hi,

We only make a call to the microsoft network, if you get that error message, it may be a problem of permissions, settings etc.

On the other hand, if you are only going to install the antivirus on a few computers, you can download the agent installer and install it directly on the computers.

Regards

Darth
Technical support – Panda Security
www.pandasecurity.com
jasonb007
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Posts: 2
Joined: Mon, 14 Jan 2019, 17:02

Re: Distribution Tool error message

Post by jasonb007 »

Hi

Thanks for the reply. We are installing on more than a few clients hence why we need to use the tool. I changed a few network settings but this has no effect, the error message still appears. We now have this tool installed on about 8 different servers (different sites and varying levels/versions of Windows Server) and the same error appears on them all. I can see computers in Network discovery in explorer.

I don't really want to go around every PC at every site to deploy Panda EndPoint !

Could you elaborate on the settings/permissions you refer to ?

Thanks

Jason.
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: Distribution Tool error message

Post by Darth Panda »

Hi,

Could you send us your Client Number in a private message?

Regards

Darth
Technical support – Panda Security
www.pandasecurity.com
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