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Error 1289: Error on trying to obtained the server's

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Joined: Wed, 12 Sep 2018, 04:34

Error 1289: Error on trying to obtained the server's

Postby lawaaron2003 » Wed, 12 Sep 2018, 04:46

Dear Expert.

Lately, I reinstalled the Panda Endpoint Protection Plus client on one of my user computer. After installing the application I received the following error message while the agent is trying to connect to the server(Cloud).

And it only happen to this single computer. Anyone encounter this issue before and any resolution?

Details:
- Panda Endpoint Protection Plus
- PC OS: Windows 10

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Posts: 906
Joined: Tue, 24 Oct 2017, 12:04

Re: Error 1289: Error on trying to obtained the server's

Postby Darth Panda » Mon, 17 Sep 2018, 14:56

Hi lawaaron2003,

Please follow the steps of this help in order to solve the incident:
https://www.pandasecurity.com/usa/support/card?id=501289

Regards,
Technical support – Panda Security
www.pandasecurity.com

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