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Panda dome essentials showing incorrect licence expired

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Joined: Mon, 16 Jul 2018, 13:05

Panda dome essentials showing incorrect licence expired

Postby ivan.schaller » Mon, 16 Jul 2018, 13:11

Hi,

this happened for the second time. First time solution was to reinstall, but I'm not into that - is there a fix for that?
Also note that I'm using firefox as main browser - I've found some solution connected to someone using it instead of IE.

So, the Panda dome ess. shows "Expired - critical" with Valid until "12/31/2050" ?! while loggin into my account shows that it's active and working.

Suggestions?

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Re: Panda dome essentials showing incorrect licence expired

Postby as123 » Fri, 27 Jul 2018, 19:32

Please contact customer.service@pandasecurity.com

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Re: Panda dome essentials showing incorrect licence expired

Postby Catherine992 » Fri, 10 Aug 2018, 03:33

Panda I have used your products for 10 years, your service & support is getting worse.
I have contacted support no less than 3 times about this same issue & Im still waiting for a reply & a solution to the problem.
Why am I not given a support lodgement number when I lodge an issue?
There is no information provided for follow up on my side.
Even when I lodge the issue from inside my account. This isnt good enough.

Please get back to me regarding this matter Re: Panda dome essentials showing incorrect licence expired.
Please dont ask me to get in touch with the email address supplied - I have already done that 2 weeks ago.

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Re: Panda dome essentials showing incorrect licence expired

Postby Darth Panda » Mon, 13 Aug 2018, 11:04

Please send me via private message your client number.
Technical support – Panda Security
www.pandasecurity.com

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