Dome "upgrade" with Global Key

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bigwrench9
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Dome "upgrade" with Global Key

Post by bigwrench9 »

Have installed Dome (free) on family pc's over the weekend. They love it. quiet, non intrusive, very, VERY light..... anyhow, decided to try it on an old laptop, 3gb ram win7, of mine at home, and out of the blue, it said there was an issue. I needed to "add" my existing PGP key to it. I did. Got all sorts of extra goodies, firewall, anti theft, you get it. As soon as I restarted the pc, claimed I was unprotected. needed to restart. so, after 11 restarts, I still have no protection. (in between the restarts I get a red "fix" box" telling me error 9-1410) Yes, I have the install assigned to my Panda account, which I guess is why it asks if I want to "upgrade" with my keys. Have uninstalled, reinstalled,uninstalled........ What's going on here??? :shock: frustrating :x
Darth Panda
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Re: Dome "upgrade" with Global Key

Post by Darth Panda »

Please ssend us via private message, your customer number.

regards,
Technical support – Panda Security
www.pandasecurity.com
Darth Panda
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Re: Dome "upgrade" with Global Key

Post by Darth Panda »

The license key you have sent us, is only for a free protection.
If you do have an existing Pand aGlobal Protection on your online account, you try and install the dome from:

http://acs.pandasoftware.com/Panda/PPC/190480/PPC.exe

if you do nota have a Panda Global Protection active license, only do install from

http://acs.pandasoftware.com/Panda/FREE ... FREEAV.exe
Technical support – Panda Security
www.pandasecurity.com
bigwrench9
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Re: Dome "upgrade" with Global Key

Post by bigwrench9 »

I beg to differ with you. you must be confused. and if your PM was working, and accepting screenshots, I'D show you.

but for now.....
Conversation with Panda

You have won a Panda Antivirus license valid for a year.

Follow these steps in order to start using it:

1- Download our software here: http://www.pandasecurity.com/usa/support/andnow.htm
2- Install the software.
3- Create your Panda account.
4- Introduce the following activation code:
5- For any queries, please contact our forum: http://support.pandasecurity.com/forum/

Many thanks!
Best regards, PANDA
bigwrench9
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Re: Dome "upgrade" with Global Key

Post by bigwrench9 »

Mary77 wrote:The license key you have sent us, is only for a free protection.
If you do have an existing Pand aGlobal Protection on your online account, you try and install the dome from:

http://acs.pandasoftware.com/Panda/PPC/190480/PPC.exe

if you do nota have a Panda Global Protection active license, only do install from

http://acs.pandasoftware.com/Panda/FREE ... FREEAV.exe

How does one WIN free software????? :lol:
Darth Panda
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Re: Dome "upgrade" with Global Key

Post by Darth Panda »

You can try the free version, which is for you, just for being you...

regards
Technical support – Panda Security
www.pandasecurity.com
StrikeLeader
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Re: Dome "upgrade" with Global Key

Post by StrikeLeader »

I have a valid Panda Protection Advanced License, and I found out that there is a new version of Protection Panda Dome 18.04. :)

The download link in https://myaccount.pandasecurity.com offers the old 18.03 version. Is there any official way to upgrade to Panda Dome Advanced 18.04? Will there be an improved 18.05 version and 18.04 was just a test-released candidate version? :roll:

Will there be any Panda Media Center article explaining the differences and what was added-improved? There hasn't be any new article for over a year regarding home user products https://www.pandasecurity.com/mediacenter/products/! :| It would be nice if Panda was more active explaining the changes in the products, and maybe what the future beholds.

I have been a loyal Panda customer and fan for 9 years and participated in several beta tests. It would be nice to hear more news and information about the development of the products. It has been very silent in the past 2 years :|
Darth Panda
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Re: Dome "upgrade" with Global Key

Post by Darth Panda »

Thanks for your comments StrikeLeader

I've derived your suggestions to the corresponding department to take them into account
Technical support – Panda Security
www.pandasecurity.com
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