Hello,
I just noticed that the last time my Panda Dome did a scan was in august.
Now if i try to run a scan, it completes within 1 second and says 100% done. But 0 items are scanned.
My Panda Dome says my computer is safe but if I can't scan it, I won't be 100% sure it is really.
How can I fix this ?
Thank you in advance.
Kind regards,
Vincent
Scan doesn't work
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- Official moderator
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Re: Scan doesn't work
Hi,
What version of Panda Dome ? Essential, Advance, Complete, Premium?
Regards
Darth
What version of Panda Dome ? Essential, Advance, Complete, Premium?
Regards
Darth
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Registered user
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- Joined: Thu, 15 Nov 2018, 20:29
Re: Scan doesn't work
Hi Darth,
I have Panda Dome Essential.
Greetings, Vincent
I have Panda Dome Essential.
Greetings, Vincent
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Scan doesn't work
My recommendation would be to uninstall actual product and reinstall again.
Download newest installation file from:
http://acs.pandasoftware.com/Panda/PDE/190561/PDE.exe
Reinstall, reactivate and confirm issue is solved.
regards
Download newest installation file from:
http://acs.pandasoftware.com/Panda/PDE/190561/PDE.exe
Reinstall, reactivate and confirm issue is solved.
regards
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Registered user
- Posts: 3
- Joined: Thu, 15 Nov 2018, 20:29
Re: Scan doesn't work
Problem is solved after re-installing.
Thank you.
Kind regards
Thank you.
Kind regards
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04