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Constant Update Nags

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Joined: Wed, 12 Dec 2018, 23:43

Constant Update Nags

Postby JepsonS » Wed, 12 Dec 2018, 23:46

Is there anyway to turn off the constant annoying "Update" Nags.
My subscription is not about to run out it has over 1 month left I do not want to get pestered every 10 mins.

And I'm looking at alternatives as it is really bloody annoying

Official moderator
Posts: 1076
Joined: Tue, 24 Oct 2017, 12:04

Re: Constant Update Nags

Postby Darth Panda » Thu, 13 Dec 2018, 10:42

Hi JepsonS,

When the licence is about to finish it cannot be removed the renewal message until the renewal is done.

Regards,
Technical support – Panda Security
www.pandasecurity.com

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Posts: 2
Joined: Sun, 23 Dec 2018, 21:52

Re: Constant Update Nags

Postby Minnesota_Slick » Sun, 23 Dec 2018, 22:01

Darth Panda wrote:Hi JepsonS,

When the licence is about to finish it cannot be removed the renewal message until the renewal is done.

Regards,


Hello Darth,

While I can understand a friendly reminder or two a couple of weeks before expiration, I think it's excessive to keep spamming us so often. My Panda Pro Antivirus subscription doesn't expire until 4/2019, and I'm already getting bombarded by the nag messages. If Panda refuses to stop these annoying messages, I have a sure fire way of doing so. I'd rather not uninstall, but there are plenty of decent Anti-Virus solutions available.

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Posts: 1076
Joined: Tue, 24 Oct 2017, 12:04

Re: Constant Update Nags

Postby Darth Panda » Mon, 24 Dec 2018, 10:12

hello,

please, send an email with your customer numbrer and your request to stop the renovation news to customer.service@pandasecurity.com

regards,
Technical support – Panda Security
www.pandasecurity.com

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Posts: 2
Joined: Sun, 23 Dec 2018, 21:52

Re: Constant Update Nags

Postby Minnesota_Slick » Tue, 25 Dec 2018, 03:34

Darth Panda wrote:hello,

please, send an email with your customer numbrer and your request to stop the renovation news to customer.service@pandasecurity.com

regards,


Done. Many thanks, Darth!

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Joined: Tue, 24 Oct 2017, 12:04

Re: Constant Update Nags

Postby Darth Panda » Fri, 04 Jan 2019, 13:30

regards
Technical support – Panda Security
www.pandasecurity.com

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Posts: 1
Joined: Sun, 13 Jan 2019, 07:41

Re: Constant Update Nags

Postby simplest2remember » Sun, 13 Jan 2019, 07:46

mR dARTH,

I will also send you an email about this.

If you can turn of the nag screens, and I mean until a couple of days before renewal, then I will buy your product.

I'm not buying it to get annoyed though as the OP of this thread points out.

Official moderator
Posts: 1076
Joined: Tue, 24 Oct 2017, 12:04

Re: Constant Update Nags

Postby Darth Panda » Mon, 14 Jan 2019, 10:56

Hi simplest2remember,

When the licence is about to finish it cannot be removed the renewal message until the renewal is done.

Regards

Darth
Technical support – Panda Security
www.pandasecurity.com

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