Panda Dome critical error No AV and firewall

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fillink
Registered user
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Posts: 1
Joined: Mon, 31 Dec 2018, 20:40

Panda Dome critical error No AV and firewall

Post by fillink » Mon, 31 Dec 2018, 21:00

Hi,

OS Vista Pro and i live in belgium.

I have Panda Dome Essential for some time but since mid December the antivirus and the firewall is disabled and impossible to reactivate.

Panda one indicates a problem with a red button "solve" it indicates "critical error" and it is necessary to restart what I did several times.

i try uninstall + run "uninstaller.exe" and install again but same error.

i run "PANDA CLOUD CLEANER" but all ok.

i run "PCOPinfo.exe" no probleme detect.

My licence is ok until 2021 ...

i hope i can find a solution.

Happy New Year :D

Darth Panda
Official moderator
Official moderator
Posts: 1186
Joined: Tue, 24 Oct 2017, 12:04

Re: Panda Dome critical error No AV and firewall

Post by Darth Panda » Wed, 02 Jan 2019, 10:26

Hi

In order to solver the issue, we need to regain some details. We have sent you an email asking for them.

Regards.
Technical support – Panda Security
www.pandasecurity.com

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