We have a small chat program we'd like to get whitelisted with your service or as you appear to call it... goodware
I've tried to send you a Zip file with our program file but your limit appears to be 1 meg and even zipped it's 3... I would have sent our install file but it's 9 megs and your limit is 1
However you can download it from our main website: www.magchat.com
file name is MC_setup.exe
After installation you can look at our program file named magchat.exe
Thanks in Advance
If there is another way of uploading these please let me know
Requesting Whitelisting or Goodware status
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Requesting Whitelisting or Goodware status
Hi,
We have download the file MC_setup.exe and analyze with our antivirus, and we didnt detect any malware on your file.
If you have any issue with our antivirus, follow this instructions:
http://support.pandasecurity.com/forum/ ... =68&t=5062
Regards
We have download the file MC_setup.exe and analyze with our antivirus, and we didnt detect any malware on your file.
If you have any issue with our antivirus, follow this instructions:
http://support.pandasecurity.com/forum/ ... =68&t=5062
Regards
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Requesting Whitelisting or Goodware status
I'm unclear from your answer
1. Does this mean our software is now included in a whitelist of software known to be benign
OR
2. Does this mean a users PC with Panda installed will also analyze our software and report it is not malicious code or simply ignore it
I was already aware our software contains no viruses or malware as we wrote the code
Thank you for your time
1. Does this mean our software is now included in a whitelist of software known to be benign
OR
2. Does this mean a users PC with Panda installed will also analyze our software and report it is not malicious code or simply ignore it
I was already aware our software contains no viruses or malware as we wrote the code
Thank you for your time
-
- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Requesting Whitelisting or Goodware status
Hi,
the file is not detected as being a malware file for the time being, so if someone with Panda installed in the computer runs the software, the antivirus will analyze the file but it shouldn't block it.
Regards,
the file is not detected as being a malware file for the time being, so if someone with Panda installed in the computer runs the software, the antivirus will analyze the file but it shouldn't block it.
Regards,
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com