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[CLOSED] Can't Remove Generic Trojan from Windows 7

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
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[CLOSED] Can't Remove Generic Trojan from Windows 7

Postby LynnPoolen » Fri, 17 Aug 2012, 13:34

Hello everybody,

I'm not able to remove a generic Trojan from my computer. Panda said the virus has been deleted every time I scan the whole system. But everytime I restart my laptop, the virus will return. My operation system is Windows 7. Panda also finds the next viruses; Trj/CI.A and Trj/Sirefef.D. What can I do to remove these viruses from my system forgood? It looks like their founded in the windows installer files. Please help.....

Greetz Lynn

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Re: Can't Remove Generic Trojan from Windows 7

Postby rmadzharov » Fri, 17 Aug 2012, 15:40

Hello,

Thank you for your post.

Please note your topic has been moved to a more appropriate section of the forum.

With regards to the issue at hand, please refer to the following FAQ article:
viewtopic.php?f=24&t=15

Let us know whether the issue has been solved.

Thank you.

Best regards,
Radko
The postings on this site are solely my own and do not represent or constitute Panda Security's positions, views, strategies or opinions.

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Re: Can't Remove Generic Trojan from Windows 7

Postby CPinto88 » Mon, 20 Aug 2012, 00:15

Hi. I iam a client of Panda Global Portection 2012 and i have the same issue.

I have the virus Trj/Sirefef.D installed on the windows 7 Intaller file tha i cant remove it.

I have already tryed the yorkyt.exe solution of panda but it cant be removed.

Every time i restart the computer it appears on the alerts and i cant use the windows update.

HELP PLEASE.

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Re: Can't Remove Generic Trojan from Windows 7

Postby VirusBuster » Mon, 20 Aug 2012, 08:04

It may be a different variant, try this other tool: pcheckSF.exe

After that you may need to restore the c:\windows\system32\services.exe to a previous version
In Vista and 7 operating systems, just right click it and select Restore previous versions
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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Re: Can't Remove Generic Trojan from Windows 7

Postby VirusBuster » Mon, 27 Aug 2012, 09:57

Topic closed due to lack of response
TOPIC CLOSED
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
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