[CLOSED] Software Whitelisting

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
Locked
techsupport_remover
Registered user
Registered user
Posts: 1
Joined: Thu, 31 Mar 2016, 11:18

[CLOSED] Software Whitelisting

Post by techsupport_remover »

Dear Panda Team,

Some component of Our new product is being detected as W32/Exploit.gen & Suspicious file. I would like to know , how can i submit for white-listing.
Michaelt
Registered user
Registered user
Posts: 5
Joined: Thu, 31 Mar 2016, 18:01
Contact:

Re: Software Whitelisting

Post by Michaelt »

You can change it in your settings.
Michaelt
Registered user
Registered user
Posts: 5
Joined: Thu, 31 Mar 2016, 18:01
Contact:

Re: Software Whitelisting

Post by Michaelt »

Or do you mean in your program? dutch panda cloud software review
Last edited by Michaelt on Fri, 06 May 2016, 23:22, edited 1 time in total.
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Software Whitelisting

Post by VirusBuster »

techsupport_remover wrote:Dear Panda Team,

Some component of Our new product is being detected as W32/Exploit.gen & Suspicious file. I would like to know , how can i submit for white-listing.
I will send you a PM with our FTP details for you to upload the software for being whitelisted
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
User avatar
VirusBuster
Official moderator
Official moderator
Posts: 7595
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Software Whitelisting

Post by VirusBuster »

Closed due to lack of response
TOPIC CLOSED
Regards,

Image
Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them
Locked

Return to “Virus - Archive Issues”