[SOLVED] [04391205] false positive, whitelist request

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paco2057
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Joined: Fri, 26 Aug 2016, 18:51

[SOLVED] [04391205] false positive, whitelist request

Post by paco2057 »

Hello, we have a website, http://aievac.org.mx, somehow its being blocked by users that have panda security pro installed, when the website doesnt have any malware in it, specifically, there's this folder that only has one html page, it has no javascript code, no php code, nothing but pure html, and is getting blocked also http://aievac.org.mx/expo/index.html

Could you take a look? thanks
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VirusBuster
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Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: false positive, whitelist request

Post by VirusBuster »

We have created the case 04391205 for this issue
We'll keep you updated
Regards,

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Jorge Torre
TechSupport Department - Panda Security

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TaTienDo
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Joined: Tue, 03 Apr 2012, 11:00

Re: [04391205] false positive, whitelist request

Post by TaTienDo »

Hi mate,

the issue must be solved.

Please, confirm it and send us feedback

Regards,
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