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Lots of popups

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Lots of popups

Postby masterel » Fri, 25 Aug 2017, 14:41

Hi all,

I am looking for your help. Suddenly I start receiveing many popup windows which are blocked by panda.

The popup asks me to download (open or save) the file popup_6000.mht.

Did this happened to anyone else? Is it dangerous? I couldnt find any solution on the net.

I cant find a way to close it as my screen is full of this (blocked by panda) and makes my pc slow and every time I have to restart.

Thanks in advance for your responses.

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Posts: 1
Joined: Mon, 30 Oct 2017, 16:04

Re: Lots of popups

Postby WalterW2017 » Mon, 30 Oct 2017, 16:22

masterel wrote:Hi all,

I am looking for your help. Suddenly I start receiveing many popup windows which are blocked by panda.

The popup asks me to download (open or save) the file popup_6000.mht.

Did this happened to anyone else? Is it dangerous? I couldnt find any solution on the net.

I cant find a way to close it as my screen is full of this (blocked by panda) and makes my pc slow and every time I have to restart.

Thanks in advance for your responses.



Having the same problem popup_6000.mht keeps downloading I cant do anything with it except delete with Red X button. After a minute it starts up again

States the file is From c:\PandaData\Panda Security\Panda Devices........

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Joined: Tue, 24 Oct 2017, 12:04

Re: Lots of popups

Postby Darth Panda » Mon, 04 Dec 2017, 13:05

Scan yor computer in safe mode with networking using the panda cloud cleaner.
Technical support – Panda Security
www.pandasecurity.com

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Posts: 5
Joined: Mon, 23 Apr 2018, 05:43

Re: Lots of popups

Postby luizvictorqueiroz » Mon, 23 Apr 2018, 05:47

Hi

I already tried using panda cloud scanner and still getting the pop up to download this file.

I asked panda also to scan it, but nothing never found. How can I get it solved?

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Joined: Tue, 24 Oct 2017, 12:04

Re: Lots of popups

Postby Darth Panda » Mon, 23 Apr 2018, 10:40

good morning,

Can you send us a copy of that file popup_6000.mht?

regards,
Technical support – Panda Security
www.pandasecurity.com

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Posts: 5
Joined: Mon, 23 Apr 2018, 05:43

Re: Lots of popups

Postby luizvictorqueiroz » Tue, 01 May 2018, 17:43

I dont have the file because i did not download.

But it is the AVConsole

Image

Image

Image

It start a blank popup in corner, and AV Console hits downloading several times.

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Posts: 956
Joined: Tue, 24 Oct 2017, 12:04

Re: Lots of popups

Postby Darth Panda » Wed, 02 May 2018, 12:35

Try changing the default browser for another one installed..

Like mozilla or Chrome.

left like that for on e or two days.
Then go back to Internet explorer as the default browser.

Please inform if the issue comes back.
Technical support – Panda Security
www.pandasecurity.com

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Posts: 5
Joined: Mon, 23 Apr 2018, 05:43

Re: Lots of popups

Postby luizvictorqueiroz » Thu, 03 May 2018, 00:49

Chrome is my default browser.

So should i change to another one?

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Re: Lots of popups

Postby Darth Panda » Thu, 03 May 2018, 09:27

Yes, Please
Technical support – Panda Security
www.pandasecurity.com

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Posts: 5
Joined: Mon, 23 Apr 2018, 05:43

Re: Lots of popups

Postby luizvictorqueiroz » Thu, 10 May 2018, 01:42

I did and nothing changed.

I tried to save the file, but they said download cannot be completed.

Very strange, i think i will unistall panda.

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