Hello,
Panda is showing our game, Medieval Kingdom Wars, exe as "Trj/Genetic.gen." Could we please get this white listed? I have uploaded our exe in a zip with password panda to your FTP server. If there is anything I need to do please let me know. Thank you.
http://store.steampowered.com/app/49966 ... gdom_Wars/
False Positive with game exe
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: False Positive with game exe
I think that is not detected but regarded as unknown
Just exclude it from the analysis, and check if that solves the issue.
Just exclude it from the analysis, and check if that solves the issue.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: False Positive with game exe
I will send it ot our lab to add it in the meantime.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: False Positive with game exe
It is good now. Thank you for the great support!
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: False Positive with game exe
you are very welcome.
Thanks to you for trusting our software.
regards
Thanks to you for trusting our software.
regards
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com