False Positive with game exe

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Langor
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Joined: Wed, 20 Dec 2017, 06:45

False Positive with game exe

Post by Langor »

Hello,

Panda is showing our game, Medieval Kingdom Wars, exe as "Trj/Genetic.gen." Could we please get this white listed? I have uploaded our exe in a zip with password panda to your FTP server. If there is anything I need to do please let me know. Thank you.


http://store.steampowered.com/app/49966 ... gdom_Wars/
Darth Panda
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Joined: Tue, 24 Oct 2017, 12:04

Re: False Positive with game exe

Post by Darth Panda »

I think that is not detected but regarded as unknown

Just exclude it from the analysis, and check if that solves the issue.
Technical support – Panda Security
www.pandasecurity.com
Darth Panda
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Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: False Positive with game exe

Post by Darth Panda »

I will send it ot our lab to add it in the meantime.
Technical support – Panda Security
www.pandasecurity.com
Langor
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Posts: 2
Joined: Wed, 20 Dec 2017, 06:45

Re: False Positive with game exe

Post by Langor »

It is good now. Thank you for the great support!
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: False Positive with game exe

Post by Darth Panda »

you are very welcome.

Thanks to you for trusting our software.

regards
Technical support – Panda Security
www.pandasecurity.com
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