false positives Issue

as123 · Post by **as123** » Thu, 16 Aug 2018, 13:25

Process Monitor AceLoader.exe AceClient.exe is displayed as Low risk

Can classify AceLoader.exe AceClient.exe as Secure?

Post by **Darth Panda** » Thu, 16 Aug 2018, 13:33

Is that a process monitor log file?

as123 · Post by **as123** » Thu, 16 Aug 2018, 13:37

Yes it is

Post by **Darth Panda** » Thu, 16 Aug 2018, 14:09

we do not change process monitor classifications. it is nor our program.
please contact sysinternals for that kind of changes.

For files you assume are malware or want to change classification, please follow the instructions on:

http://support.pandasecurity.com/forum/ ... =68&t=5062

as123 · Post by **as123** » Thu, 16 Aug 2018, 14:25

How to contact sysinternals

Post by **Darth Panda** » Thu, 16 Aug 2018, 14:41

I would not be able to tell you, as it is another company, outside panda perimeter.

as123 · Post by **as123** » Thu, 16 Aug 2018, 15:09

AceClient.exe is detected as W32/Exploit.gen

Post by **Darth Panda** » Thu, 16 Aug 2018, 15:58

please report the malware or suspicious files using the information provided on the subject

as123 · Post by **as123** » Thu, 16 Aug 2018, 16:13

Darth Panda, you are referring to http://support.pandasecurity.com/forum/ ... =68&t=5062

Post by **Darth Panda** » Thu, 16 Aug 2018, 18:05

yes, correct.

Regards,

Panda Security Forum

false positives Issue

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