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Whitelisting via the digital signature

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Posts: 2
Joined: Fri, 30 Nov 2018, 10:27

Whitelisting via the digital signature

Postby jraynor » Fri, 30 Nov 2018, 10:48

Hello,

What is needed to apply for whitelisting via the digital signature? We have one and would like to prevent any false positive detections for users who launch our applications with your antivirus.

Below is the link to download our app:
https://files.spl.co/get/ea718294cf224cd89dd8a51a86f31d23/

We are ready to provide you with any information and promptly answer the questions to speed up the process of the whitelisting.

Official moderator
Posts: 1021
Joined: Tue, 24 Oct 2017, 12:04

Re: Whitelisting via the digital signature

Postby Darth Panda » Fri, 30 Nov 2018, 11:01

Hi,

All we need is samples of the files and that they are digitally signed in order to include this signature in our whitelist.

I see that the linked file is digitally signed by "GAME SOFT LAB DO."

Can you confirm that this is the digital signature to be included in the whitelist?

Thank you.
Technical support – Panda Security
www.pandasecurity.com

Registered user
Posts: 2
Joined: Fri, 30 Nov 2018, 10:27

Re: Whitelisting via the digital signature

Postby jraynor » Fri, 30 Nov 2018, 11:29

Hello,

Thank you for the prompt answer.
Below are the correct signed samples of files with the digital signature to be included in the whitelist.

https://files.spl.co/get/a4f31541712c46bc916480d891af5224/

Thank you

Official moderator
Posts: 1021
Joined: Tue, 24 Oct 2017, 12:04

Re: Whitelisting via the digital signature

Postby Darth Panda » Fri, 30 Nov 2018, 11:39

Hi,

OK perfect. I will send the samples to our laboratories to be included in the whitelist.

I'll keep you informed.

Regards.
Technical support – Panda Security
www.pandasecurity.com

Official moderator
Posts: 1021
Joined: Tue, 24 Oct 2017, 12:04

Re: Whitelisting via the digital signature

Postby Darth Panda » Tue, 04 Dec 2018, 17:49

Hi

Our malware lab has analyzed the files.

It has been considered that they do not complete the requirements to be excluded from our white list, since they operate as a miner. We are sorry but they will not be excluded.
In fact they have been classified as the PUP/CoinMiner variant.

Regards.
Technical support – Panda Security
www.pandasecurity.com

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