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FALSE POSITIVE issue with Panda, problem.

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Joined: Sat, 08 Dec 2018, 16:16

FALSE POSITIVE issue with Panda, problem.

Postby carlosanta » Sat, 08 Dec 2018, 16:22


We are a software house that make multimedia CD-ROM (dvd-rom) and on our last dvd-rom track we are encountering a problem for a false-positive by many antivirus (also PANDA)

We have attached the file zipped (7zip), the archive password is "infected"

SHA-256 cf9a5ca5ad376234ba38d374d855fce048dd7abda4955a4548874d412fb4355e
File name Vox_Imago_PC.exe
File size 236 KB

This an executable for a ROM track (DVD-ROM) Multimedia DVD that simply auto-execute the multimedia application present in the dvd-rom.
We made the executable and it isn't a virus or malware but actually it is recognized by your antivirus heuristic code as a malware-like.
We hereby declare that this code doesn't contain any malware or virus code and submit it for your analysis.
The executable will generate a simple BAT file that will change directory and call another executable in the cd-rom executing those commands:
cd voximago
Actually is needed because the real executable only work in a sub-directory but we need to execute it from the root directory of the cd-rom.

We are requesting to be identified as secure also because we can’t modify the cd-rom already distribuited.

The majority of AntiVirus vendors already put our executable in white list.

Thankyou very much.
Best regards.
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Joined: Tue, 24 Oct 2017, 12:04

Re: FALSE POSITIVE issue with Panda, problem.

Postby Darth Panda » Mon, 10 Dec 2018, 15:51

Hi carlosanta,

We have sent the file to our Lab in order to analyze it. I will keep you informed,

Technical support – Panda Security

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