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Microsoft visual C++ runtime library

Postby TheSilas » Wed Nov 04, 2009 1:08 pm

Today for the guile I tied the computer and I ran into that mistake!. I use or Panda Internet Security 2010
Image
And after that the Panda Internet Security 2010 is like this:
Image
The panda Asks to Restart the computer, I restart and it continues asking to restart as in the image, he doesn't leave that way restarted already vary times and he still asks to continue restarting as in the image. It is also whenever I restart continues still with the runtime error as in the first image. Help me to solve that problem!!
TheSilas
 
Posts: 1
Joined: Wed Nov 04, 2009 10:11 am
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Re: Microsoft visual C++ runtime library

Postby aureliuh » Sat Nov 07, 2009 6:47 am

This is what I have got from windbg when TPSrv is crashing.
Code: Select all
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

CommandLine: "C:\Program Files\Panda Security\Panda Antivirus Pro 2010\TPSrv.exe"
Symbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path.           *
* Use .symfix to have the debugger choose a symbol path.                   *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
ModLoad: 00400000 00429000   TPSrv.exe
ModLoad: 7c900000 7c9b2000   ntdll.dll
ModLoad: 7c800000 7c8f6000   C:\WINDOWS\system32\kernel32.dll
ModLoad: 76bf0000 76bfb000   C:\WINDOWS\system32\PSAPI.DLL
ModLoad: 77dd0000 77e6b000   C:\WINDOWS\system32\ADVAPI32.dll
ModLoad: 77e70000 77f02000   C:\WINDOWS\system32\RPCRT4.dll
ModLoad: 77fe0000 77ff1000   C:\WINDOWS\system32\Secur32.dll
ModLoad: 50460000 5046f000   C:\WINDOWS\system32\pavipc.dll
ModLoad: 50060000 50094000   C:\WINDOWS\system32\TpUtil.dll
ModLoad: 77c00000 77c08000   C:\WINDOWS\system32\VERSION.dll
ModLoad: 77a80000 77b15000   C:\WINDOWS\system32\CRYPT32.dll
ModLoad: 77b20000 77b32000   C:\WINDOWS\system32\MSASN1.dll
ModLoad: 77c10000 77c68000   C:\WINDOWS\system32\msvcrt.dll
ModLoad: 7e410000 7e4a1000   C:\WINDOWS\system32\USER32.dll
ModLoad: 77f10000 77f59000   C:\WINDOWS\system32\GDI32.dll
ModLoad: 7c420000 7c4a7000   C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCP80.dll
ModLoad: 78130000 781cb000   C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
(16f0.16f8): Break instruction exception - code 80000003 (first chance)
eax=00251ea4 ebx=7ffde000 ecx=00000001 edx=00000002 esi=00251f18 edi=00251ea4
eip=7c90120e esp=0012fb20 ebp=0012fc94 iopl=0         nv up ei pl nz na po nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000202
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntdll.dll -
ntdll!DbgBreakPoint:
7c90120e cc              int     3
0:000> g
ModLoad: 76390000 763ad000   C:\WINDOWS\system32\IMM32.DLL
ModLoad: 48000000 48023000   C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
ModLoad: 71ab0000 71ac7000   C:\WINDOWS\system32\WS2_32.dll
ModLoad: 71aa0000 71aa8000   C:\WINDOWS\system32\WS2HELP.dll
(16f0.16f8): Unknown exception - code c0000096 (first chance)
(16f0.16f8): Illegal instruction - code c000001d (first chance)
ModLoad: 3da20000 3da5b000   C:\Program Files\Common Files\Panda Security\PavShld\PAVSHLD.DLL
ModLoad: 76bb0000 76bb5000   C:\WINDOWS\system32\SFC.dll
ModLoad: 76c60000 76c8a000   C:\WINDOWS\system32\sfc_os.dll
ModLoad: 76c30000 76c5e000   C:\WINDOWS\system32\WINTRUST.dll
ModLoad: 76c90000 76cb8000   C:\WINDOWS\system32\IMAGEHLP.dll
ModLoad: 774e0000 7761d000   C:\WINDOWS\system32\ole32.dll
ModLoad: 3ea00000 3eac2000   C:\Program Files\Common Files\Panda Security\PavShld\PROCPROT.DLL
ModLoad: 29000000 29010000   C:\PROGRAM FILES\PANDA SECURITY\PANDA ANTIVIRUS PRO 2010\PAVSRVDL.DLL
ModLoad: 10000000 1007f000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\libxml2.dll
ModLoad: 71ad0000 71ad9000   C:\WINDOWS\system32\WSOCK32.dll
ModLoad: 10ba0000 10bae000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\CryptMng.dll
ModLoad: 00d80000 00da9000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\MiniCrypto.dll
ModLoad: 502e0000 50306000   C:\PROGRAM FILES\PANDA SECURITY\PANDA ANTIVIRUS PRO 2010\PavTPU.dll
ModLoad: 50230000 5027a000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\PavProt.dll
ModLoad: 769c0000 76a74000   C:\WINDOWS\system32\USERENV.dll
ModLoad: 501c0000 501dc000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\PavKre.dll
ModLoad: 50190000 5019a000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\PavClientNet.dll
ModLoad: 502c0000 502c9000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\PavTPLsp.dll
ModLoad: 40ad0000 40afb000   C:\PROGRAM FILES\PANDA SECURITY\PANDA ANTIVIRUS PRO 2010\WPApi.dll
ModLoad: 7c9c0000 7d1d7000   C:\WINDOWS\system32\SHELL32.dll
ModLoad: 77f60000 77fd6000   C:\WINDOWS\system32\SHLWAPI.dll
ModLoad: 773d0000 774d3000   C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
ModLoad: 5d090000 5d12a000   C:\WINDOWS\system32\comctl32.dll
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
ModLoad: 50660000 5067d000   C:\WINDOWS\system32\systools.dll
ModLoad: 77120000 771ab000   C:\WINDOWS\system32\oleaut32.dll
ModLoad: 10000000 1007f000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\libxml2.dll
ModLoad: 71ad0000 71ad9000   C:\WINDOWS\system32\WSOCK32.dll
ModLoad: 10ba0000 10bae000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\CryptMng.dll
ModLoad: 014a0000 014c9000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\MiniCrypto.dll
ModLoad: 01390000 013d9000   C:\PROGRAM FILES\PANDA SECURITY\PANDA ANTIVIRUS PRO 2010\prot5dll.dll
ModLoad: 10000000 1007f000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\libxml2.dll
ModLoad: 71ad0000 71ad9000   C:\WINDOWS\system32\WSOCK32.dll
ModLoad: 10ba0000 10bae000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\CryptMng.dll
ModLoad: 01600000 01629000   C:\Program Files\Panda Security\Panda Antivirus Pro 2010\MiniCrypto.dll
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (first chance)
(16f0.15e4): C++ EH exception - code e06d7363 (!!! second chance !!!)
eax=00c6e250 ebx=00000000 ecx=00000000 edx=00000000 esi=00c6e2d8 edi=ffffffff
eip=7c812afb esp=00c6e24c ebp=00c6e2a0 iopl=0         nv up ei pl nz na pe nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00000206
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll -
kernel32!RaiseException+0x52:
7c812afb 5e              pop     esi
Missing image name, possible paged-out or corrupt data.
Missing image name, possible paged-out or corrupt data.
Missing image name, possible paged-out or corrupt data.
0:001> !analyze -v
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll -
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

*** ERROR: Module load completed but symbols could not be loaded for TPSrv.exe
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\ADVAPI32.dll -
***** OS symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: ntdll!_PEB                                    ***
***                                                                   ***
*************************************************************************
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\PROGRAM FILES\PANDA SECURITY\PANDA ANTIVIRUS PRO 2010\PAVSRVDL.DLL -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\Common Files\Panda Security\PavShld\PAVSHLD.DLL -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\Program Files\Common Files\Panda Security\PavShld\PROCPROT.DLL -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\PROGRAM FILES\PANDA SECURITY\PANDA ANTIVIRUS PRO 2010\WPApi.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\TpUtil.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\pavipc.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\systools.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\comctl32.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\WS2HELP.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\WS2_32.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\IMM32.DLL -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\SFC.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\PSAPI.DLL -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\WINTRUST.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\sfc_os.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\IMAGEHLP.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\oleaut32.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\ole32.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\CRYPT32.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\MSASN1.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\VERSION.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\msvcrt.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\RPCRT4.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\GDI32.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\SHLWAPI.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\Secur32.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCP80.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\SHELL32.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for C:\WINDOWS\system32\USER32.dll -
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: IMAGE_NT_HEADERS32                            ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: kernel32!pNlsUserInfo                         ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: kernel32!pNlsUserInfo                         ***
***                                                                   ***
*************************************************************************

FAULTING_IP:
kernel32!RaiseException+52
7c812afb 5e              pop     esi

EXCEPTION_RECORD:  ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 7c812afb (kernel32!RaiseException+0x00000052)
   ExceptionCode: e06d7363 (C++ EH exception)
  ExceptionFlags: 00000001
NumberParameters: 3
   Parameter[0]: 19930520
   Parameter[1]: 00c6e2f8
   Parameter[2]: 502639c0
unable to find C-Runtime symbols, even with unqualified search

FAULTING_THREAD:  000015e4

PROCESS_NAME:  TPSrv.exe

ADDITIONAL_DEBUG_TEXT: 
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

MODULE_NAME: MSVCR80

FAULTING_MODULE: 7c900000 ntdll

DEBUG_FLR_IMAGE_TIMESTAMP:  4889d619

ERROR_CODE: (NTSTATUS) 0xe06d7363 - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xe06d7363 - <Unable to get error code text>

EXCEPTION_PARAMETER1:  19930520

EXCEPTION_PARAMETER2:  00c6e2f8

EXCEPTION_PARAMETER3:  502639c0

BUGCHECK_STR:  APPLICATION_FAULT_WRONG_SYMBOLS_FILL_PATTERN_ffffffff

PRIMARY_PROBLEM_CLASS:  WRONG_SYMBOLS_FILL_PATTERN_ffffffff

DEFAULT_BUCKET_ID:  WRONG_SYMBOLS_FILL_PATTERN_ffffffff

LAST_CONTROL_TRANSFER:  from 78158e89 to 7c812afb

STACK_TEXT: 
WARNING: Stack unwind information not available. Following frames may be wrong.
00c6e2a0 78158e89 e06d7363 00000001 00000003 kernel32!RaiseException+0x52
00c6e2d8 5024399d 00c6e2f8 502639c0 dbf75522 MSVCR80!CxxThrowException+0x46
00c6fce4 0040c9e0 e0c7163b 80000002 003e91f0 0x5024399d
00c6fd48 0040c5f9 e0c71583 00000000 77df3251 TPSrv+0xc9e0
00c6ff48 0040df6c 00000000 0015d8d8 0015d8d8 TPSrv+0xc5f9
00c6ffa0 77df354b 00000001 0015d8e0 0012e49c TPSrv+0xdf6c
00c6ffb4 7c80b729 0015d8d8 00000000 0012e49c ADVAPI32!CryptVerifySignatureW+0x29
00c6ffec 00000000 77df3539 0015d8d8 00000000 kernel32!GetModuleFileNameA+0x1ba


FOLLOWUP_IP:
MSVCR80!CxxThrowException+46
78158e89 c9              leave

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  MSVCR80!CxxThrowException+46

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  MSVCR80.dll

STACK_COMMAND:  ~1s ; kb

BUCKET_ID:  WRONG_SYMBOLS

WATSON_IBUCKET:  1395673086

WATSON_IBUCKETTABLE:  1

FAILURE_BUCKET_ID:  WRONG_SYMBOLS_FILL_PATTERN_ffffffff_e06d7363_MSVCR80.dll!CxxThrowException

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/TPSrv_exe/9_2_0_0/49e837dc/kernel32_dll/5_1_2600_5781/49c4f482/e06d7363/00012afb.htm?Retriage=1

Followup: MachineOwner
---------
aureliuh
 
Posts: 1
Joined: Sat Nov 07, 2009 6:43 am
Top

Re: Microsoft visual C++ runtime library

Postby lenelg » Tue Nov 10, 2009 9:17 pm

I am experiencing exactly the same problem. In my case it appeared after my normal ADSL connection had a technical problem and I switched to connecting via a 3g mobile modem. Have no clue if this is connected or only coincidental.
lenelg
 
Posts: 1
Joined: Tue Nov 10, 2009 9:02 pm
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Re: Microsoft visual C++ runtime library

Postby atrst » Fri Nov 13, 2009 4:40 am

I am getting the same run time error, has no one determined the fix for this? How safe are we or aren't we, it asks for a re install, but can not make that work,
atrst
 
Posts: 3
Joined: Fri Nov 13, 2009 4:31 am
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Re: Microsoft visual C++ runtime library

Postby atrst » Fri Nov 13, 2009 5:57 am

I found this patch for this error, it is taking a long time to load and install
http://www.pandasecurity.com/homeusers/ ... idIdioma=2

I will do an update if it works, things like this make me very nervous.
atrst
 
Posts: 3
Joined: Fri Nov 13, 2009 4:31 am
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Re: Microsoft visual C++ runtime library

Postby atrst » Sun Nov 15, 2009 9:48 pm

The above patch did not work, and I am still having the error, I have sent tech support an email but still have not heard back from anyone.
atrst
 
Posts: 3
Joined: Fri Nov 13, 2009 4:31 am
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Re: Microsoft visual C++ runtime library

Postby shellibean » Mon Nov 16, 2009 11:38 pm

Has anyone found a fix for this? I am getting the same error and would like to fix it ASAP.
shellibean
 
Posts: 1
Joined: Mon Nov 16, 2009 11:35 pm
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Re: Microsoft visual C++ runtime library

Postby SAllison6 » Tue Nov 17, 2009 5:19 am

Someone by the name of Firefox on here, replied to mine and told me that he or she could get me an upgrade for free (I have already the Panda Grobal for 2010) But maybe you all should go to my message and take a look. I got a very quick reply and am now awaiting another one.

SAllison
SAllison6
 
Posts: 3
Joined: Mon Nov 16, 2009 12:11 am
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Re: Microsoft visual C++ runtime library

Postby jtorre » Tue Nov 17, 2009 11:34 am

Hello

We have developed a hotfix for each product to solve this issue. You can download them from the following links:

Panda Antivirus Pro 2010: hft90906s8_r1.exe
Panda Internet Security 2010: hfp150906s11_r1.exe
Panda Global Protection 2010: hfgp30906s9_r1.exe

Regards
Jorge Torre Riaño
TechSupport Department
User avatar
jtorre
 
Posts: 298
Joined: Fri Jun 05, 2009 6:47 am
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