Register
FaceBook Twitter

[CLOSED] Can't uninstall "Panda Process Protection Device"

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
user

[CLOSED] Can't uninstall "Panda Process Protection Device"

Postby user » Thu, 31 May 2012, 16:07

I uninstalled Panda Antivirus Pro 2009 but my current anti-virus software is asking that I fix the Panda Process Protection Device file/device that is still on my computer. It says it is an inoperable device and I can't erase it from the cmd window because it says access denied. Please help. I just want to delete it.

Official moderator
User avatar
Posts: 3487
Joined: Mon, 02 Apr 2012, 17:53
Location: Panda HQ - Bilbao

Re: Help! Can't uninstall "Panda Process Protection Device"

Postby VirusBuster » Fri, 01 Jun 2012, 08:53

Try using our Generic Uninstaller for the 2009 version
Reboot when asked

If Panda Process Protection Service is still there after running the Generic Uninstaller follow these steps:
1.- Reboot into SafeMode
2.- Go to start -- run, type regedit and press OK
3.- Delete the following registry keys:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PavProc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PavPrSrv
4.- Reboot normally
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

Official moderator
User avatar
Posts: 3487
Joined: Mon, 02 Apr 2012, 17:53
Location: Panda HQ - Bilbao

Re: Help! Can't uninstall "Panda Process Protection Device"

Postby VirusBuster » Thu, 07 Jun 2012, 08:31

Closed due to lack of response
TOPIC CLOSED
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

Return to Consumer 2012 - Archive Issues

Who is online

Users browsing this forum: No registered users and 1 guest