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[SOLVED] Panda causing chrome error message

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
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[SOLVED] Panda causing chrome error message

Postby cbrowne91 » Thu, 26 Apr 2012, 20:51

I use google chrome browser, and keep getting this message:

"The instruction at 0x50206a35 referenced memory at 0x50206a35. The memory could not be written. Click on OK to terminate the program."

It seems to be associated with a Shockwave Flash crash.

I would like to draw your attention to this forum post:

http://productforums.google.com/forum/# ... 2fCwcLiOtI

It appears that Panda seems to be causing this. Is there any way around this problem?

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Re: Panda causing chrome error message

Postby rmadzharov » Fri, 27 Apr 2012, 09:21

Hello,

Thank you for your post.

Does the issue occur when you disable the Panda protection (via the system tray icon)?

If so, you may try to uninstall your Panda protection and do a custom re-installation, choosing to install only the antivirus module.
Does the issue persist?
If not, try installing the other Panda components (can be done via the Panda GUI) so that we can find out which Panda component is the culprit.

Let us know.

Thank you.

Best regards,
Radko
The postings on this site are solely my own and do not represent or constitute Panda Security's positions, views, strategies or opinions.

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Re: Panda causing chrome error message

Postby VirusBuster » Fri, 27 Apr 2012, 09:22

The problem seems to be caused by a conflict between Adobe Flash Player and Chrome's internal Shockwave Player plugin
Check this: How to fix Shockwave Flash crashes in Google Chrome
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
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Re: Panda causing chrome error message

Postby cbrowne91 » Fri, 27 Apr 2012, 10:37

Awesome all fixed, thanks!

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Re: Panda causing chrome error message

Postby VirusBuster » Fri, 27 Apr 2012, 10:42

TOPIC CLOSED
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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