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[CLOSED] keeps telling me to uninstall my old antivirus

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users.
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[CLOSED] keeps telling me to uninstall my old antivirus

Postby thithuhale » Mon, 18 Jun 2012, 12:15

hi,
I have recently purchased three years protection of panda security, and everytime i try to install it, it would tell me to unintall my previous antivirus. I have already unistall my previous anitvirus and it still contiunues to tell me that it is incompatible because i need to uninstall the old one.
so how am I going to get it to work??

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Re: keeps telling me to uninstall my old antivirus

Postby VirusBuster » Mon, 18 Jun 2012, 12:26

Does the message tell you what old antivirus is detecting and needs to be uninstalled?
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

Official moderator
User avatar
Posts: 1637
Joined: Mon, 02 Apr 2012, 17:53
Location: Panda HQ - Bilbao

Re: keeps telling me to uninstall my old antivirus

Postby VirusBuster » Mon, 25 Jun 2012, 14:43

Closed due to lack of response
TOPIC CLOSED
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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