Register
FaceBook Twitter

[Resolved]System is trying to close down Panda incorrectly

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users
Registered user
Posts: 1
Joined: Wed, 23 May 2012, 00:00

[Resolved]System is trying to close down Panda incorrectly

Postby banditlucky » Wed, 23 May 2012, 00:06

It says I should contact Panda

Official moderator
User avatar
Posts: 1602
Joined: Mon, 02 Apr 2012, 17:53
Location: Panda HQ - Bilbao

Re: System is trying to close down Panda incorrectly

Postby VirusBuster » Wed, 23 May 2012, 07:38

Can you provide more information?
Which Panda product and version are you using?
Can you post a screenshot of the error message?
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

Registered user
Posts: 2
Joined: Wed, 30 May 2012, 11:08

Re: System is trying to close down Panda incorrectly

Postby CCF22MSQ8U » Wed, 30 May 2012, 11:18

Hi

I also have a error when closing AdminSecure Console.

Windows Application Error logdescription:
Aplication fail console.exe, version 4.5.0.0, module in fail vcl50.bpl, version 5.0.6.18, address in failure 0x0005as58

Next log error:
Application C:\Programs\Panda Software\Panda Administrator 3\Console\Console.exe, generated a application error. The error occured at (date) and (Hour). The exception was generated in c0000005 on the address 4005AD58 (VCL50!Forms)

(The log are in portuguese, so wording might not be exactly equal).

Googling says there is some patches to solve this.

Can you help?

Official moderator
User avatar
Posts: 1602
Joined: Mon, 02 Apr 2012, 17:53
Location: Panda HQ - Bilbao

Re: System is trying to close down Panda incorrectly

Postby VirusBuster » Wed, 30 May 2012, 11:26

This is not a Consumer 2012 issue, topic moved to the Corporate subforum
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

Official moderator
User avatar
Posts: 107
Joined: Tue, 10 Apr 2012, 11:30
Location: Darkest place on the interwebz

Re: System is trying to close down Panda incorrectly

Postby Pandamonium » Wed, 30 May 2012, 13:57

Welcome ;)

It was getting quite boring by my lonesome here.

Please can you install the following two hot fixes.

http://resources.downloads.pandasecurit ... 0_0009.exe

http://www.pandasecurity.com/resources/ ... 0_0020.exe

As your event logs will be in another language im not even going to go there :) ... can you check if all Panda admin services are correctly started.

Start > Run > services.msc.

Everything should be automatic and started instead of the reporting service.

Please report back your findings.

Official moderator
User avatar
Posts: 107
Joined: Tue, 10 Apr 2012, 11:30
Location: Darkest place on the interwebz

Re: System is trying to close down Panda incorrectly

Postby Pandamonium » Wed, 06 Jun 2012, 07:34

Hi,

Please provide some feedback on this , will close it soon.

Regards,

Official moderator
User avatar
Posts: 107
Joined: Tue, 10 Apr 2012, 11:30
Location: Darkest place on the interwebz

Re: System is trying to close down Panda incorrectly

Postby Pandamonium » Wed, 13 Jun 2012, 12:36

No Information - closing thread.

Return to PCOP - Archive Issues

Who is online

Users browsing this forum: No registered users and 2 guests