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[SOLVED] Pop-up Panda add!

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[SOLVED] Pop-up Panda add!

Postby Adamas » Thu, 21 Jun 2012, 21:35

Good afternoon

I wish to dis activate those annoying pop-up add. What is the procedure please.

Thank you for your time

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Re: Pop-up Panda add!

Postby VirusBuster » Fri, 22 Jun 2012, 14:20

Not sure which popups are you referring to, but follow these instructions
Open the antivirus
Go to the services tab
Click Panda bulletins
Uncheck all the channels you want to disable and accept the settings
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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Re: Pop-up Panda add!

Postby Pop-up buster » Fri, 22 Jun 2012, 18:16

Sorry Virus Buster Adamas is obviously talking about the extremely annoying Pop-ups from Panda to renew or update software years before they are due to expire. Most of us use Panda to prevent such practices. The Pop-ups are unsolicited and a real pain. You should change to mine and do something about them. I have tried to follow your instructions to eliminate them but failed miserably. If you want to stop adware sign here.

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Re: Pop-up Panda add!

Postby Adamas » Fri, 22 Jun 2012, 19:13

Jorge thanks for your reply.

They are renewal pop up for 2012; I can't give you anymore info about it.
I followed your instructions..........let see what happens.

Thanks

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Re: Pop-up Panda add!

Postby Adamas » Fri, 22 Jun 2012, 20:17

Jorge your suggestion did NOT work!

BTW it's for 2013 renewal not 2012 pop up adds.

Thank you

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Re: Pop-up Panda add!

Postby rmadzharov » Mon, 25 Jun 2012, 08:33

Adamas wrote:Jorge your suggestion did NOT work!

BTW it's for 2013 renewal not 2012 pop up adds.

Thank you

Hello,

Thank you for your post.

Will you kindly do a screenshot of the pop-up in question so that we can investigate?

Thank you.

Best regards,
Radko
The postings on this site are solely my own and do not represent or constitute Panda Security's positions, views, strategies or opinions.

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Re: Pop-up Panda add!

Postby VirusBuster » Mon, 25 Jun 2012, 08:43

In addition to the screenshot, can you check if the renewal channel box remains checked in Panda bulletins settings?
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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Re: Pop-up Panda add!

Postby Adamas » Mon, 25 Jun 2012, 19:18

rmadzharov wrote:
Adamas wrote:Jorge your suggestion did NOT work!

BTW it's for 2013 renewal not 2012 pop up adds.

Thank you

Hello,

Thank you for your post.

Will you kindly do a screenshot of the pop-up in question so that we can investigate?

Thank you.

Best regards,
Radko


Thanks for your reply Radko

How do I do a screen shot since only a small rectangular appears at the bottom right corner?

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Re: Pop-up Panda add!

Postby Adamas » Mon, 25 Jun 2012, 19:26

VirusBuster wrote:In addition to the screenshot, can you check if the renewal channel box remains checked in Panda bulletins settings?


Yes it does? What the hell!!!
I just un check it and went back and it's checked again?!?
Now I went back and the hole thing is gone.

Oh btw if I click on it a Panda windows open regarding renewal!
And as I mentioned how do I do a screen shot?

Thanks for your time

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Re: Pop-up Panda add!

Postby rmadzharov » Tue, 26 Jun 2012, 08:23

Hello,

To make a screenshot, when the desired window is open, you press the "Print Screen" button on your keyboard. The image gets saved in your clipboard, so that you can paste it in a .doc file or within Microsoft Paint.

Hope this info is enough.

Let us know in case you have any further inquiries.

Thank you.

Best regards,
Radko
The postings on this site are solely my own and do not represent or constitute Panda Security's positions, views, strategies or opinions.

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