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[SOLVED] Panda Email Agent

Container for RESOLVED incidents, queries SOLVED by the experts, EXPIRED topics or those that have been CLOSED by the users
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[SOLVED] Panda Email Agent

Postby Shaun » Fri, 09 Nov 2012, 09:27

Hi,

How to remove outlook scanner through panda console? I know the process for manually remove but we have almost 600 number of user so it is very difficult to remove manually.

Kinldy help.
Shaun

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Re: Panda Email Agent

Postby rmadzharov » Mon, 12 Nov 2012, 10:26

Hello,

Thank you for your post.

Based on the information you so kindly provided, we are led to believe that you are using the Panda "On-premise" corporate solution (e.g. Panda for Business, Panda for Enterprise).

Regrettably the only way to disable the Panda icons for Outlook centrally via the Panda Admin Console is to disable the Panda Antispam protection.

Another way of removing the icons centrally is to create a group policy that disables the Panda plugin into Outlook itself.

Hope this helps.

Thank you.

Best regards,
Radko
The postings on this site are solely my own and do not represent or constitute Panda Security's positions, views, strategies or opinions.

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Posts: 66
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Location: India

Re: Panda Email Agent

Postby Shaun » Mon, 12 Nov 2012, 11:21

Hi Radko,

Thanks for your reply.

We are using Panda Business enterprises below versions.

•Panda Security for Desktops: 4.50.25.0000
•Panda Security for File Servers: 8.50.25.0000

Pls help.
Shaun

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Re: Panda Email Agent

Postby rmadzharov » Mon, 12 Nov 2012, 12:32

Hello,

Thank you for your post.

I suggest you choose one workstation from the dash-board list of computers, right-click -> Modify Settings -> choose to disable the AntiSpam protection. Verify whether the Outlook icons have disappeared.

Let us know.

Thank you.

Best regards,
Radko
The postings on this site are solely my own and do not represent or constitute Panda Security's positions, views, strategies or opinions.

Registered user
Posts: 66
Joined: Wed, 13 Jun 2012, 09:42
Location: India

Re: Panda Email Agent

Postby Shaun » Mon, 26 Nov 2012, 12:50

Thanks Radko,

It is working.

Shaun

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