FaceBook Twitter

Panda Cloud Cleaner says No internet connection!

Post your query about Panda Cloud Cleaner here. Our experts will assist you!
Registered user
Posts: 21
Joined: Sun, 06 Apr 2014, 07:02
Location: Sweden

Panda Cloud Cleaner says No internet connection!

Postby Gibsonlover66 » Mon, 13 Mar 2017, 18:30

Hi there,

Running Panda Antivirus Pro & Panda Cloud Cleaner 1.1.9 on W7, all updated.

When to perform a scan with PCC, program says "There is not connection to internet. Do you want to analyze offline?" along with the two choices "Retry connection" and "Continue without connection". Funny, my internet connection works just fine with all other programs, why not PCC? Any suggestions what to do?

Of course, I would prefer to check with connection in order to have the scan performed with the latest signatures.

Thank you!

Official moderator
User avatar
Posts: 7598
Joined: Mon, 02 Apr 2012, 18:53
Location: Panda HQ - Bilbao

Re: Panda Cloud Cleaner says No internet connection!

Postby VirusBuster » Tue, 14 Mar 2017, 09:59

You are using an old version of Panda Cloud Cleaner that doesn't support some of the new certificates
Dowload and install the latest version 1.1.10

Jorge Torre
TechSupport Department - Panda Security

I don't reply to private messages unless I have previously requested them

Return to Panda Cloud Cleaner - Issues

Who is online

Users browsing this forum: No registered users and 1 guest