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Panda Cloud Cleaner analyzing offline 1.1.10

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Panda Cloud Cleaner analyzing offline 1.1.10

Postby Rhuan » Sat, 07 Oct 2017, 23:29

Hello, is the panda cloud cleaner working? Here I can not use it because it keeps sending results to the cloud and returns a warning analyzing offline. And the advanced disinfection option does not work, there is always an error.

Any prediction of correction?

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Re: Panda Cloud Cleaner analyzing offline 1.1.10

Postby CJ166 » Mon, 09 Oct 2017, 04:33

Hello, this is working normal ... you tried reinstalling PCC? check if the firewall you are running is not blocking the PCC output.
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Re: Panda Cloud Cleaner analyzing offline 1.1.10

Postby Rhuan » Mon, 09 Oct 2017, 14:57

Firewall disabled, same problem.

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Re: Panda Cloud Cleaner analyzing offline 1.1.10

Postby CJ166 » Tue, 10 Oct 2017, 00:21

....you tried reinstalling PCC?
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Re: Panda Cloud Cleaner analyzing offline 1.1.10

Postby Rhuan » Tue, 10 Oct 2017, 15:41

yes, I used the normal and portable version for windows, same problem.

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Re: Panda Cloud Cleaner analyzing offline 1.1.10

Postby Rhuan » Tue, 17 Oct 2017, 20:50

Details of the problem

pcc.jpg
pcc.jpg (27.78 KiB) Viewed 360 times

pcc2.jpg
pcc2.jpg (23.38 KiB) Viewed 360 times

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Re: Panda Cloud Cleaner analyzing offline 1.1.10

Postby Mary77 » Mon, 04 Dec 2017, 15:31

Panda cloud cleaner needs a working connection in order to send files to the cloud and to be able to analize them correctly,.

How are you configuring the analysis?
What kind of internet connection do you have?
Are you in safe mode?

Is this a wifi connection it needs to activate when connecting to Internet?

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