Register
FaceBook Twitter

Panda didn't find Trojan

Post your query about Panda Cloud Cleaner here. Our experts will assist you!
Registered user
Posts: 3
Joined: Fri, 20 Feb 2015, 18:59

Panda didn't find Trojan

Postby richberg » Thu, 04 Jan 2018, 17:56

I had a file that was determined by VirusTotal as a Trojan.

Why didn"t find Panda this treat?

Richard

Official moderator
Posts: 545
Joined: Tue, 24 Oct 2017, 12:04

Re: Panda didn't find Trojan

Postby Darth Panda » Fri, 05 Jan 2018, 09:45

Hi,

In order to analyze the file and determine if it is a trojan, I need you to send me the file compressed with password to soportecorporativo@pandasecurity.com. The password should be the word panda. With this information we can update the virus detection.

Regards,

Tech Support Department
Panda Security
The Cloud Security Company
Technical support – Panda Security
www.pandasecurity.com

Return to Panda Cloud Cleaner - Issues

Who is online

Users browsing this forum: No registered users and 1 guest