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Trj/Agent.IFEO detected by Cloud Cleaner keeps returning

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Trj/Agent.IFEO detected by Cloud Cleaner keeps returning

Postby myon5 » Sat, 09 Jun 2018, 13:03

Hi, Cloud Cleaner detects TRJ/Agent.IFEO Malware that it says it removes, but the malware is still present and keeps getting detected by Cloud Cleaner after I restart my system as instructed. Also I had erased my system restore points to prevent malware traces. Why is Panda Cloud Cleaner not permanently removing the malware ? Or are these False Positive detections and are legitimate and clean system files ?

Malware ID+1024324.ID= TRJ/Agent.IFEO

RegKey:HKLM\Software\Microsoft\Windows NT\Current Version\Image File Execution Options\ SetLoader.exe

OR

\Image File Execution Options\DriverCtrl.exe
\Image File Execution Options\Deloeminfs.exe
\Image File Execution Options\Bdfvwiz.exe
\Image File Execution Options\BDFVCL.exe
\Image File Execution Options\About.exe
\Image File Execution Options\ODJW.exe

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Re: Trj/Agent.IFEO detected by Cloud Cleaner keeps returning

Postby Darth Panda » Mon, 11 Jun 2018, 12:32

Try to run panda cloud cleaner in safe mode.
of choose the option:

Advanced options

and check

activate safe mode analysis

and then run the analysis
Technical support – Panda Security
www.pandasecurity.com

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Re: Trj/Agent.IFEO detected by Cloud Cleaner keeps returning

Postby myon5 » Wed, 13 Jun 2018, 11:21

When I choose Advanced, it only gives me the option to Check "Activate Trusted Boot Scan", which after selecting it only offers to do a scan and once I choose do the scan it always says SETUP "ERROR DURING ANALYSIS" and then only gives me the choice to Exit. I tried this a couple of times before and I got the same result.


A couple of other issue that I am not sure if it they are related is that my free Panda Dome software keeps detecting a file called wsc.dll even after I allow it to be quarantined. It detects it again and again. But I am concerned if it is a False Positive or not. Since it shows it as part of my Bitdefender's Program Files. Is the WSC.dll a legitimate file or a false positive by Panda ?

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Re: Trj/Agent.IFEO detected by Cloud Cleaner keeps returning

Postby Darth Panda » Wed, 13 Jun 2018, 11:43

wsc.dll as fat as i am informed is part of avast antivirus software.
you said yo have bitdefender, also leftovers for Avast...
How many antivirus dou you have installed on the computer?
MyAdvice? install just one. choose the one you like, and install it.
Most of antivirus companies will detect files from other companies as "suspicious", as the interaction with the computer is not like a normal interaction.

and the computer will run slower, and it could even hung, as all antivirus are dealing with the same file and fighting to analize it quickly.
Technical support – Panda Security
www.pandasecurity.com

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Posts: 3
Joined: Sun, 03 Jun 2018, 15:28

Re: Trj/Agent.IFEO detected by Cloud Cleaner keeps returning

Postby myon5 » Thu, 14 Jun 2018, 11:24

Ok. Thanks. But I wonder why Panda is detecting it in a Bitdefender File as I listed ?

Also what about the Trj/Agent.IFEO issue, when I choose Advanced in Cloud Cleaner as you suggested, it only gaves me the option to Check "Activate Trusted Boot Scan", which after selecting it only offers to do a scan and once I choose do the scan it always says SETUP "ERROR DURING ANALYSIS" and then only gives me the choice to Exit. I tried this a couple of times before and I got the same result.


Is this Trj/Agent.IFEO malware infections in those listed files ? If it is, how do I permanently remove it, since it keeps coming back and getting detected again after Panda Cloud Cleaner says it removed it upon restart. Thanks.

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Posts: 702
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Re: Trj/Agent.IFEO detected by Cloud Cleaner keeps returning

Postby Darth Panda » Fri, 15 Jun 2018, 16:48

Pleae remove all other antiviruses, and check again.
Problem with files on memory, is that of being very difficult to remove. and if they belong to another antivirus , they might be protected against deletion.
Technical support – Panda Security
www.pandasecurity.com

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