[SOLVED] BSOD page fault in non paged area nnsstrm.sys

[Spiros M]

Hey there, i recently bought a new PC and right now I'm trying to install the game World of Warcraft via Battle.net application!

Although other games were downloaded and installed just fine (from Battle.net) i have an issue downloading the game World of Warcraft!

My PC crashes and it gives me the following error:

PAGE_FAULT_IN_NONPAGED_AREA (NNSStrm.sys)

As in other topics they recommended to turn off Monitor the URL's accessed by each process. I did so and nothing has changed!

I also tried to disable Panda Global protection 2015 to install the game but it still crashed!

All my drivers are updated and i haven't had another error since the day i bought the PC!

Thank you in advance

[VirusBuster]

Could you try disabling the whose Process Monitor protection?

[Spiros M]

I just did so yet the same error occurred

[VirusBuster]

As a temporary solution reboot into safe mode and rename the file c:\windows\system32\drivers\NNSStrm.sys
The hotfix to correct this issue has been delayed, we expect to have it ready for next week

[Spiros M]

Silly question though, rename it to what? Or just a random name ?

[VirusBuster]

To whatever different from the original name
You can just change the extension to .sy_ for example

[Spiros M]

Great, will post again if it crashes.

[VirusBuster]

OK, keep us updated

[VirusBuster]

The hotfix to correct this issues is finally certified
Download hfrt151409s1r1.exe to your desktop for example
Run the downloaded hfrt151409s1r1.exe and reboot when requested
If you had disabled the "Monitor the URLs accessed by each process" option from the Process Monitor protection settings, enable it again