[SOLVED] Panda Cloud Antivirus Updated Pop Up......ANNOYING!

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popuppissed
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[SOLVED] Panda Cloud Antivirus Updated Pop Up......ANNOYING!

Post by popuppissed »

Please remove this annoying pop up. The install before this version had a pop up also to upgrade but this is a gray and white box in lower right corner that never goes away.

Update Complete
PandaFree Antivirus has updated automatically!

Check the new version

I have checked it but it won't go away. I will uninstall forever and use something else if this continues. :twisted:
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as123
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Re: Panda Cloud Antivirus Updated Pop Up......ANNOYING!

Post by as123 »

Hello, show Panda news set to off, can solve your problem.
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Re: Panda Cloud Antivirus Updated Pop Up......ANNOYING!

Post by VirusBuster »

Can you post a screenshot of the popup?
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foo_doctor
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Re: Panda Cloud Antivirus Updated Pop Up......ANNOYING!

Post by foo_doctor »

Setting the news checkbox to off doesn't stop these popups. It's happening every 15 minutes or so, and stays until dismissed. It's always in front of every window.

I've registered the product, dismissed the news options in settings, I've even followed the link. My next move is to uninstall completely unless I can get rid of this checkbox.

[see attached image]
annoying_pop-up.jpg
annoying_pop-up.jpg (39.24 KiB) Viewed 11411 times
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Re: Panda Cloud Antivirus Updated Pop Up......ANNOYING!

Post by VirusBuster »

We will need a PSInfo and PsErrorTrace to be collected
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erh
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Re: Panda Cloud Antivirus Updated Pop Up......ANNOYING!

Post by erh »

I too am having the same issues. Panda News is set to off, I'm using v15.0.4. I just installed the software yesterday, in hoping to make Panda my new, permanent "Free AV" option. But alas, I was unaware of these pop up advertisements.

Here is a screenshot:
Image

Other forum posts indicated this happens once per reboot, but I can assure you that is not the case. The advertisemnt above popped up 10-15 minutes after a similar one appeared, all within the same 'reboot' session. In fact, the first pop up is what prompted me searching the forums to see if this was expected (you can recognize the panda forums in the background of the screenshot).

I just installed this software yesterday. I did the typical 'clean' install procesdures for AV. Disabling and uninstalling my old AV, rebooting, installing Panda, rebooting, full scan. I consider myself an advanced computer user, I work as a network engineer for a living. I'm comfortable with registry editing if that will help disable the adds. Which leaves us here...

First and foremost, is there a way to disable these from ever occurring with the Free version of the software that I am currently using?

If so, please provide instructions. If not, then I'm afraid I will have to continue the search for an unobtrusive 'free' AV solution =/
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Re: Panda Cloud Antivirus Updated Pop Up......ANNOYING!

Post by Abzyx »

Actually not the same issue. This thread is about a program update notification that won't go away, whereas your screenshot shows a run-of-the-mill Panda News notification. I'm also running 15.0.4 and haven't seen any such notifications since turning off Panda News, so the only question is why it isn't working in your case. If it was me, I would reinstall. Since you value unobtrusiveness, you will definitely want to avoid AVG Free, which I formerly used.
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Re: Panda Cloud Antivirus Updated Pop Up......ANNOYING!

Post by erh »

I see your point about the issues being different. My mistake. If needed, I can create a new thread regarding my issue.

Thanks for the tip about AVG free. I'll definitely avoid that one.
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Re: Panda Cloud Antivirus Updated Pop Up......ANNOYING!

Post by VirusBuster »

We've made a correction on the servers, reboot the machine and from now on, the message should only appear once every 5 days
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Re: Panda Cloud Antivirus Updated Pop Up......ANNOYING!

Post by VirusBuster »

ISSUE SOLVED
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