False Positive Detection on our product

JM1456 · Post by **JM1456** » Sun, 21 Jan 2018, 16:27

Greetings,

My name is James and I am the QA department team leader at DriverAgent Plus LTD.
After getting several complaints from some of our users about Panda detecting DriverAgent Plus as a malware, I have checked and found that you do flag us. Is there any way anyone at Panda can kindly assist us with information about where to submit our product for inspection?

Our software can be downloaded here:

http://www.driveragentplus.com/landing/ ... A&exec=run

Any help will be highly appreciated!
Thanks in advance...

Post by **Darth Panda** » Tue, 23 Jan 2018, 11:26

we are studying the file and will inform you when reclassified.

regards

JM1456 · Post by **JM1456** » Tue, 23 Jan 2018, 12:55

Thanks!

Post by **Darth Panda** » Thu, 25 Jan 2018, 10:05

Tjhe file has already been catalogued as goodware.

Greetings

JM1456 · Post by **JM1456** » Thu, 25 Jan 2018, 11:54

much appreciated, thanks.

Post by **Darth Panda** » Thu, 25 Jan 2018, 17:07

Very welcome, you are.

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