Panda Free Stopped - Unable to Reinstall

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VirusBuster
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Re: Panda Free Stopped - Unable to Reinstall

Post by VirusBuster »

We have merged all the related threads into a single one

We are working on new installer that will solve the issue.
Please check this thread where we will publish when the installer is ready:
http://support.pandasecurity.com/forum/ ... =99&t=6276
Regards,

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Jorge Torre
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moonglow
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Re: Panda Free Stopped - Unable to Reinstall

Post by moonglow »

I'm having the same problem as many here, with xp. Mine was working so good but stopped working too, but the icon is still visible. I tried to enter my email but said "unable to access your Panda account" ... Tried to reinstall, but no-go. Hope it can be fixed, really do like this program.
davexnet
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Re: Panda Free Stopped - Unable to Reinstall

Post by davexnet »

I have a second install of XP, and the same thing happened.

Somewhere in the last few days the install became corrupted.
Uninstalled, cleaned, but will not reinstall.

What happened to Panda Cloud Free A/V ???

Had to go back to avast. Boy, do I feel foolish now
jamminjames
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Re: Panda Free Stopped - Unable to Reinstall

Post by jamminjames »

Same problem as others on this thread. I'm using XP, started getting the PSEvents.exe errors, uninstalled, used the Panda uninstall program (twice). One thing, it never brought up the dialogue box saying it's going to reboot with the OK button, as the instructions here say it would.

But I did reboot, then tried to install, and it keeps saying it can't finish. Here's the zip file it created (attached).

I hope Panda figures out this problem, it seems to be pervasive. Thank you.
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PsNanoLog_F.zip
(582.37 KiB) Downloaded 246 times
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VirusBuster
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Re: Panda Free Stopped - Unable to Reinstall

Post by VirusBuster »

Please check this thread: http://support.pandasecurity.com/forum/ ... =93&t=6276
We have updated the progress some minutes ago
Regards,

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Jorge Torre
TechSupport Department - Panda Security

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Stompa
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Re: Panda Free Stopped - Unable to Reinstall

Post by Stompa »

Well, the new installer for Panda Antivirus Free seems to work just fine, and it's back up and running for me. The only thing to report is that the installer doesn't seem to accommodate those of us who have their display dpi set to something other than the default 96, which results in some text being cropped.

Thanks to all involved for the speedy resolution of this problem.
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