Hello,
My panda antivirus says it is disabled, yet I am unable to re-enable it. When I click on AntiVirus Disabled, or try to move the "off" button to "on," literally nothing happens. I tried restarting the computer as well, and it still has this issue.
Furthermore, when I try to do a full virus scan, it says "Unexpected error. Error Code 1."
Thus it seems to have essentially zero functionality right now.
More troublingly, I didn't even notice it was disabled until I opened it manually, so I have no idea how long it has been this way--maybe it has already let a virus onto my system.
I am running version 16.0.2, Free, on Windows 10. I have had Panda for over a year without issues.
UPDATE: I realized that Windows Defender is running. Perhaps that is why Panda can't function properly? If this is the issue, how would I disable Windows Defender? And is Panda Free Antivirus actually better/different than Windows Defender?
Thanks!
Antivirus disabled -- can't re-enable
Re: Antivirus disabled -- can't re-enable
Exact same issue, checked Panda Pro 2016 this morning, disabled since i don't know when and can't seem to enable, also have Windows defender running !
Re: Antivirus disabled -- can't re-enable
I'm having the same issue. I can't get antivirus enabled. It suggests rebooting, but that has no effect. I see I am the third person with this issue, but no solutions from Panda. Unless I can get this activated, it is just a waste of space on my hard drive.