Panda AV regularly logs off my account and turns itself off

Queries regarding Panda free antivirus products will be managed, to the extent possible, by the forum community.
Post Reply
Cloud_Cult
Registered user
Registered user
Posts: 3
Joined: Fri, 13 Mar 2015, 10:34

Panda AV regularly logs off my account and turns itself off

Post by Cloud_Cult »

Hello,

I experience an annoying quality that Panda Protection v. 18.01.00 regularly logs off my account and turns itself off under W7HP. A red mark can be then seen on Panda's icon in the system tray. In order to make the program work again I have to input my credentials, that is the user name and password. This happens almost every few days. Is it a bug?
Darth Panda
Official moderator
Official moderator
Posts: 1568
Joined: Tue, 24 Oct 2017, 12:04

Re: Panda AV regularly logs off my account and turns itself off

Post by Darth Panda »

Could you try to disable the credential iunput on your antivirus, restar the computer and enter them again ,and tell us what happens then?

regards
Technical support – Panda Security
www.pandasecurity.com
Post Reply

Return to “Panda Free Antivirus - Issues”