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Virus detected W32/Exploit.gen

Queries regarding Panda free antivirus products will be managed, to the extent possible, by the forum community.
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Joined: Mon, 17 Dec 2018, 05:46

Virus detected W32/Exploit.gen

Postby noobie123 » Mon, 17 Dec 2018, 05:49

Panda AV detected a virus in 1Password just now ?

Is this a false alert

Has quarantined the entire exe.

Detected W32/Exploit.gen

Strange as both programs have coexisted for some time.

Official moderator
Posts: 1076
Joined: Tue, 24 Oct 2017, 12:04

Re: Virus detected W32/Exploit.gen

Postby Darth Panda » Mon, 17 Dec 2018, 10:33

Hi noobie123

Please, send us the sample of the application to this account:

falsepositives@pandasecurity.com

Before send it, compress the file using "panda" password.

We will review the detection to solve it if it's necesary.

Regards.
Technical support – Panda Security
www.pandasecurity.com

Registered user
Posts: 1
Joined: Thu, 27 Dec 2018, 19:40

Re: Virus detected W32/Exploit.gen

Postby Mike_1Password » Thu, 27 Dec 2018, 19:43

Hi,

I work at 1Password, we'd like to make sure these false positives doesn't happen again. Does Panda support whitelisting based on the Authenticode signatures? If yes, how do we proceed with that?

Official moderator
Posts: 1076
Joined: Tue, 24 Oct 2017, 12:04

Re: Virus detected W32/Exploit.gen

Postby Darth Panda » Fri, 11 Jan 2019, 10:01

we need a file signed by you.
the digital signature should be creditted by a valid authentication entity.

Just send us a signed file, adn we will check it out.

regards
Technical support – Panda Security
www.pandasecurity.com

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