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[SOLVED] Panda Global 2012 - Incidência: vírus detectado Trj/OCJ.C

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[SOLVED] Panda Global 2012 - Incidência: vírus detectado Trj/OCJ.C

Postby djalma » Wed, 16 Jan 2013, 13:59

Preciso de ajuda: tenho o panda global protection 2012 e desde a verificação completa efetuada no dia 14-01-2013 está apresentando o seguinte resultado: 1 infectado e 0 resolvido. Incidência: vírus detectado Trj/OCJ.C

I need help: I have the panda global protection since 2012 and the full scan conducted on 14.01.2013 is presenting the following result: 1 infected and 0 resolved. Incidence: virus detected Trj / OCJ.C

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Re: Panda Global 2012 - Incidência: vírus detectado Trj/OCJ.C

Postby VirusBuster » Wed, 16 Jan 2013, 16:57

Can you attach a copy of your antivirus report so that we can see where exactly was it detected?
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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Re: Panda Global 2012 - Incidência: vírus detectado Trj/OCJ.C

Postby djalma » Thu, 17 Jan 2013, 14:31

Segue em anexo a informação do vírus.
obs.: na aba relatórios do PANDA não consta nada

Attached is the information of the virus.
obs.: tab reports PANDA not on anything

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Re: Panda Global 2012 - Incidência: vírus detectado Trj/OCJ.C

Postby VirusBuster » Thu, 17 Jan 2013, 15:07

It has not been removed because the detection is inside a packed file, you'll see the detection between square brackets []
Code: Select all
c:\users\admin\appdata\local\temp\d5e032f6-bab0-7891-8c3a-a935b080c7fa\latest\browsermanagersetup.exe[\][bprotect.exe]

In this case the infected file is the bprotect.exe which is inside the packed file (installer) browsermanagersetup.exe

It is not possible for the antivirus to perform a disinfection inside a packed file, so in order to get rid of the infection, you must manually delete the c:\users\admin\appdata\local\temp\d5e032f6-bab0-7891-8c3a-a935b080c7fa\latest\browsermanagersetup.exe
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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Re: Panda Global 2012 - Incidência: vírus detectado Trj/OCJ.C

Postby djalma » Fri, 18 Jan 2013, 18:44

The problem was solved.
Thank you.

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Re: Panda Global 2012 - Incidência: vírus detectado Trj/OCJ.C

Postby VirusBuster » Mon, 21 Jan 2013, 09:47

ISSUE SOLVED
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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