[CLOSED] Crash Autodesk Revit 2013

[Xanthopoulos Profile]

When I upgrade to Autodesk Bulding Suite 2013 everything was OK but Autodesk Revit 2013 not working. When I uninstall Panda Antivarius 2012 it works fine. Any solution?

[rmadzharov]

Hello,

Thank you for your post.

Firstly, please inform us which particular Panda product you are using.

Second, do you get any error message from the software in question?

Also, does the issue occur when you close your Panda protection via the system-tray icon?

Let us know.

Thank you.

Best regards,
Radko

[Xanthopoulos Profile]

I used Panda Antivirus Pro 2012, now I have unistalled due to this problem.
The error message is from windows and not from Autodesk or Panda. Here is the details of the error report:

Problem Event Name: APPCRASH Application Name: Revit.exe Application Version: 2013.0.2012.221 Application Timestamp: 4f445896 Fault Module Name: Utility.dll Fault Module Version: 2013.0.2012.221 Fault Module Timestamp: 4f4454eb Exception Code: c0000005 Exception Offset: 000000000020006c OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 2057 Additional Information 1: f3cf Additional Information 2: f3cf744b18c713a0524ce273144974f6 Additional Information 3: 3a24 Additional Information 4: 3a2400c7d8c5a16b64d171e63d76a37c Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

I tried to close the application (panda) from system-tray icom but again the problem exist. Also I tried the solution that autodesk gave me but again the same problem
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=18136742&linkID=9243099

The only solution was to unistall the program (panda) in order to run Autodesk Revit 2013. Now I am using a diffrent antivirus program without any problem.

Best Regards,
Xanthopoulos Harris

[VirusBuster]

Try this hotfix: hft111104s4_r6.exe

[VirusBuster]

Closed due to lack of response
TOPIC CLOSED