[CLOSED] move license to a new PC
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[CLOSED] move license to a new PC
Hi,
I have activated my 'Panda Internet Security 2012 3 licenses - 36 months' on three different PCs. Unfortually, one of the PCs is broken and I have bought a new one. How can I move the license from the broken to the new PC?
Jens
I have activated my 'Panda Internet Security 2012 3 licenses - 36 months' on three different PCs. Unfortually, one of the PCs is broken and I have bought a new one. How can I move the license from the broken to the new PC?
Jens
- VirusBuster

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- Posts: 1625
- Joined: Mon, 02 Apr 2012, 17:53
- Location: Panda HQ - Bilbao
Re: move license to a new PC
PM me your customer number and activation code so that we can release one of the licenses
Regards,
Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them
- BrotherBear

- Posts: 1
- Joined: Tue, 03 Jul 2012, 21:25
Re: move license to a new PC
Hi,
I am re-installing my computer is it the same thing?
I am running Panda IS12
I have sent you an PM!
I am re-installing my computer is it the same thing?
I am running Panda IS12
I have sent you an PM!
Best Regards,
BrotherBear
BrotherBear
- VirusBuster

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- Posts: 1625
- Joined: Mon, 02 Apr 2012, 17:53
- Location: Panda HQ - Bilbao
Re: move license to a new PC
If you are reinstalling its not needed to release any license as the machine identifier is the same
Regards,
Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them
Re: move license to a new PC
I have activated 2012 protection on one computer but cannot activate on 2nd computer.
- VirusBuster

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- Posts: 1625
- Joined: Mon, 02 Apr 2012, 17:53
- Location: Panda HQ - Bilbao
Re: move license to a new PC
daisy wrote:I have activated 2012 protection on one computer but cannot activate on 2nd computer.
Do you receive any error code?
Regards,
Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them
Re: move license to a new PC
Hello
I have a Panda Internet Security 2012 license for 3 computers.
Unfortunately one of them is having some problems that forces me to reinstall Windows from time to time
Every time I’ve done that (reinstall), I’ve also reinstalled Panda Internet Security.
Last time I did that (one or two weeks ago), when I tried to do the activation of the product, I got a message saying that I had exceeded the number of activations.
I sent a message through the program itself, explaining the problem, but never received an answer, except an automatic one saying my question would be replied (probably a week ago).
Meanwhile I kept trying to activate and now I always get the same error code: 0006:0904 – the activation code is incorrect.
I could use some help with this
Thank you
I have a Panda Internet Security 2012 license for 3 computers.
Unfortunately one of them is having some problems that forces me to reinstall Windows from time to time
Every time I’ve done that (reinstall), I’ve also reinstalled Panda Internet Security.
Last time I did that (one or two weeks ago), when I tried to do the activation of the product, I got a message saying that I had exceeded the number of activations.
I sent a message through the program itself, explaining the problem, but never received an answer, except an automatic one saying my question would be replied (probably a week ago).
Meanwhile I kept trying to activate and now I always get the same error code: 0006:0904 – the activation code is incorrect.
I could use some help with this
Thank you
- VirusBuster

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- Posts: 1625
- Joined: Mon, 02 Apr 2012, 17:53
- Location: Panda HQ - Bilbao
Re: move license to a new PC
seasantos wrote:Last time I did that (one or two weeks ago), when I tried to do the activation of the product, I got a message saying that I had exceeded the number of activations.
seasantos wrote:Meanwhile I kept trying to activate and now I always get the same error code: 0006:0904 – the activation code is incorrect.
Have a look to this thread:
Errors upon activating Panda 2012 products
Regards,
Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them
- crackalackin

- Posts: 2
- Joined: Tue, 10 Jul 2012, 10:23
Re: move license to a new PC
I have the same issue with activation codes. I do actually have GP2012 installed on any PC, but have attempted twice and had to uninstall. Now I cannot activate as it says I have used my 3 activations
- VirusBuster

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- Posts: 1625
- Joined: Mon, 02 Apr 2012, 17:53
- Location: Panda HQ - Bilbao
Re: move license to a new PC
crackalackin wrote:I have the same issue with activation codes. I do actually have GP2012 installed on any PC, but have attempted twice and had to uninstall. Now I cannot activate as it says I have used my 3 activations
Have you checked the thread mentioned above? For that kind of error (0006:0906) you must contact customer service department
Regards,
Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them
Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them
19 posts
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