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[SOLVED] automatic redirect to Panda page?

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[SOLVED] automatic redirect to Panda page?

Postby |Trooper Hill » Tue, 14 Aug 2012, 15:47

I have Panda Global Protection 2012 running on three computers. However, this problem only occurs on one of them. I am trying to access www.hmrc.gov.uk. This is a government website. However, on this one PC I am automatically redirected to this webpage:

http://download.cloudantivirus.com/eng/malicious/?id=blekkotb&url=www.hmrc.gov.uk/

Is this a genuine Panda site and if so why am I being directed there? I already have Panda installed. The same thing happens no matter whether I use Chrome, Firefox or IE9.

I have run extensive scans with both GP12 and Malwarebytes, but the problem still exists. Any thoughts anybody?

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Re: automatic redirect to Panda page?

Postby VirusBuster » Thu, 16 Aug 2012, 09:52

You are being redirected there by the Anti-phishing Domain Advisor toolbar
You can remove it from the control panel -- add/remove programs
Or disable it from the browser add-ons

Anyway we are moving it with PandaLabs to correct the wrong detection. Issue number 03491421
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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Posts: 3487
Joined: Mon, 02 Apr 2012, 17:53
Location: Panda HQ - Bilbao

Re: automatic redirect to Panda page?

Postby VirusBuster » Thu, 16 Aug 2012, 14:07

The detection has been corrected
You should be able to access the URL without having to uninstall or disable Anti-phishing Domain Advisor
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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Re: automatic redirect to Panda page?

Postby |Trooper Hill » Thu, 16 Aug 2012, 22:06

Thanks Jorge. I haven't removed the anti-phishing program - it's far too useful. However I see that the detection has been corrected now. Thanks for the explanation - I now understand why it was happening, but at the time I was unsure if it was genuine or a scam. Particularly as the page was telling me to install Panda when I already had it. I was also concerned that I had recently had to do a sweep for the "Welcome to nginx" virus which was a malicious redirect. Incidentally, Panda GP12 did not detect that virus and I had to remove it by running Malwarebytes and deleting all my browser history - which is a bit of a nuisance.

All the best,

Trooper.

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Re: automatic redirect to Panda page?

Postby VirusBuster » Fri, 17 Aug 2012, 06:59

ISSUE SOLVED
Regards,

Jorge Torre
TechSupport Department, Panda Security
Retail & Malware Team
I don't reply to private messages unless I have previously requested them

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