Register
FaceBook Twitter

Please quit with the pop ups!

Post your query about Panda Global Protection, Panda Internet Security and Panda Gold Protection here!
Registered user
Posts: 3
Joined: Tue, 05 Jun 2018, 10:21

Please quit with the pop ups!

Postby Mistwalker » Tue, 05 Jun 2018, 10:26

I pay my subscription monthly. I don't want to pay yearly so please stop pushing me to change by incessantly shoving these pop ups in my face. A paying customer should not have to put up with it. If it doesn't stop I'll just cancel my subscription. There are plenty of other anti virus services out there.

Official moderator
Posts: 956
Joined: Tue, 24 Oct 2017, 12:04

Re: Please quit with the pop ups!

Postby Darth Panda » Tue, 05 Jun 2018, 10:34

Hello,

In order to avoid the pop ups, open Panda , click on the 3 lines at the top and click on settings, then turn news off

Regards,
Technical support – Panda Security
www.pandasecurity.com

Registered user
Posts: 3
Joined: Tue, 05 Jun 2018, 10:21

Re: Please quit with the pop ups!

Postby Mistwalker » Tue, 05 Jun 2018, 23:38

This is what I see when I go to settings....
pandasettings.png
pandasettings.png (31.48 KiB) Viewed 494 times

Official moderator
Posts: 956
Joined: Tue, 24 Oct 2017, 12:04

Re: Please quit with the pop ups!

Postby Darth Panda » Mon, 11 Jun 2018, 12:36

can you tell me what av version and model have you got?
Is this an internet security?
Technical support – Panda Security
www.pandasecurity.com

Registered user
Posts: 3
Joined: Tue, 05 Jun 2018, 10:21

Re: Please quit with the pop ups!

Postby Mistwalker » Wed, 13 Jun 2018, 09:57

It's 'Panda Protection Service' version 17.0.1

Official moderator
Posts: 956
Joined: Tue, 24 Oct 2017, 12:04

Re: Please quit with the pop ups!

Postby Darth Panda » Wed, 13 Jun 2018, 11:27

Ok...
My Advice would be:

Check what really is the plan you have got:

pandaplan.jpg
pandaplan.jpg (206.83 KiB) Viewed 418 times


now download the latest version corresponding to your plan. and activate with teh same activation code you did use for the protection service in the past.

Now check if you can stop the toast for renewal.
Technical support – Panda Security
www.pandasecurity.com

Return to Consumer - Issues

Who is online

Users browsing this forum: No registered users and 1 guest