I just received a call from 4403521289509. They called to tell me that Panda Security was closing down and that they needed to get me a refund. They then tried to get me to go to a website to download a remote access program. All three of the men I spoke with were clearly Indian, but used names like Robert Cooper. None of this call made any sense and I refused to give them access. I explained to them that Panda already had my financial info and could refund my money at any time. I also explained that Panda could remote access my computer without me downloading anything (since I paid for that service). They were extremely rude and argumentative about my refusal and finally I just hung up.
Obviously this is a scam. Perhaps the company should put out a warning since this is the 4th time I have received what appear to be phishing calls related to Panda. It's clear there is a group targeting Panda and it's customers.
Possible Scam?
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Possible Scam?
Hi,
Thanks for the information, but I'm afraid we will not be able to do much in this case.
Regards
Darth
Thanks for the information, but I'm afraid we will not be able to do much in this case.
Regards
Darth
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
A call for help
Please, I want someone to help.
Yesterday, I mistakenly subscribed for panda premium yearly rather than monthly. A sum of 60.3 dollars (equivalent to 21,000 naira) was deducted from the account of my beneficiary.
I am yet to use the activation code sent to me.
Please is there anything I can do to refund the money back to the account and subscribe for panda antivirus monthly premium. Please, this is very important and I would be grateful if I get a reply.
Yesterday, I mistakenly subscribed for panda premium yearly rather than monthly. A sum of 60.3 dollars (equivalent to 21,000 naira) was deducted from the account of my beneficiary.
I am yet to use the activation code sent to me.
Please is there anything I can do to refund the money back to the account and subscribe for panda antivirus monthly premium. Please, this is very important and I would be grateful if I get a reply.
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Possible Scam?
Hi Pechrif,
Please send me a private message with your customer number.
Please send me a private message with your customer number.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Possible Scam?
Thanks for your reply.
I'm sorry, but how am I suppose to send you a private message?
I'm sorry, but how am I suppose to send you a private message?
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Possible Scam?
Hi Pechrif,
Clic on my name and there you can find the link "Send private message".
Clic on my name and there you can find the link "Send private message".
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Possible Scam?
I have sent it. Thanks
Re: Possible Scam?
Have you seen it? I sent the message again
Thanks
Thanks
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- Official moderator
- Posts: 1568
- Joined: Tue, 24 Oct 2017, 12:04
Re: Possible Scam?
Hi Pechrif,
I received the message and I have already made the refund.
You will receive a confirmation message.
I received the message and I have already made the refund.
You will receive a confirmation message.
Technical support – Panda Security
www.pandasecurity.com
www.pandasecurity.com
Re: Possible Scam?
Thank you very much!!! I have received the confirmation message in my inbox