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Display microscopic on ultra HDMI display

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Posts: 4
Joined: Fri, 17 Nov 2017, 05:56

Re: Display microscopic on ultra HDMI display

Postby bbbb3 » Wed, 20 Dec 2017, 20:36

Mary77 wrote:Download and install latest antivirus version.

Version 18.4 is ready for UHD 4K

regards


Where can I download this version? I just renewed my license which seemed to install a new version, but it is still only 17.0.1. Thanks.

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Posts: 730
Joined: Tue, 24 Oct 2017, 12:04

Re: Display microscopic on ultra HDMI display

Postby Darth Panda » Thu, 21 Dec 2017, 12:15

what is your product?
Technical support – Panda Security
www.pandasecurity.com

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Posts: 4
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Re: Display microscopic on ultra HDMI display

Postby bbbb3 » Thu, 21 Dec 2017, 20:41

It's Panda Antivirus Pro

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Re: Display microscopic on ultra HDMI display

Postby Darth Panda » Fri, 22 Dec 2017, 09:48

In order to activate this product I am sending, you do have to own an account on

myaccount.pandasecurity.com

and have your activation code registered on it.

otherwise, do not install this product until you comply with requisites:

download your product from:

http://acs.pandasoftware.com/Panda/PDE/190561/PDE.exe

uninstall your actual product and restart the computer.
now run the downloaded program.,

regards,
Technical support – Panda Security
www.pandasecurity.com

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Posts: 4
Joined: Fri, 17 Nov 2017, 05:56

Re: Display microscopic on ultra HDMI display

Postby bbbb3 » Sat, 23 Dec 2017, 02:44

This worked great, thank you!

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Joined: Tue, 24 Oct 2017, 12:04

Re: Display microscopic on ultra HDMI display

Postby Darth Panda » Wed, 27 Dec 2017, 11:49

you are welcome
Technical support – Panda Security
www.pandasecurity.com

Registered user
Posts: 3
Joined: Fri, 29 Dec 2017, 22:49

Re: Display microscopic on ultra HDMI display

Postby didine250 » Fri, 29 Dec 2017, 23:03

I run PGP on Dell XPS 15 4K UHD, and i had the same problem even if after installing new version of Panda Global Protection. I planed to leave this product for another solution

But, loving this product i tested several ways till one of them works fine

Here is screenshots of what to do after rignt clicking on executable of PGP and click on properties ten compatibility tab

Image

and here is the result

Image

Try it and give feedback

Official moderator
Posts: 730
Joined: Tue, 24 Oct 2017, 12:04

Re: Display microscopic on ultra HDMI display

Postby Darth Panda » Mon, 15 Jan 2018, 14:01

Thanks for your help and your workaround. But the version you are using is not the latest, and the latest version does solve this issue.
If you do not want to change the version, this workaround will do the trick.

greetings
Technical support – Panda Security
www.pandasecurity.com

Registered user
Posts: 3
Joined: Fri, 29 Dec 2017, 22:49

Re: Display microscopic on ultra HDMI display

Postby didine250 » Wed, 17 Jan 2018, 19:41

OK, thanks

what is the lastest version, i'm using PGP 17.0.1 ?

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Posts: 730
Joined: Tue, 24 Oct 2017, 12:04

Re: Display microscopic on ultra HDMI display

Postby Darth Panda » Thu, 18 Jan 2018, 10:16

what is yor country, didine250?
Technical support – Panda Security
www.pandasecurity.com

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