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I can't install Panda Global Protection 2015

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I can't install Panda Global Protection 2015

Postby cbrporter » Sat, 18 Mar 2017, 22:43


I get 'An error has occurred during the process and it was not possible to complete the installation of Panda Global Protection' whilst trying to install it.

The error also tells me to attach the file attached to this.

Can anyone help with this? Thank you in advance.

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Re: I can't install Panda Global Protection 2015

Postby VirusBuster » Wed, 03 May 2017, 13:01

According to the logs the product is already installed:
Code: Select all
18/03/2017 19:28:47.898 [PID:5368][TID:15252]: [L:020] - [F:0x00000001] - setup.exe - PsInstalerBootstrap::CBSActions::BootstrapVersionCheck - INSTALLED VERSION IS SUPERIOR. CAN NOT INSTALL

In order to be able to install a different version, you must uninstall the already installed version first

Jorge Torre
TechSupport Department - Panda Security

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